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Basney Honda
Mishawaka, IN
2,707 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,707 reviews
November 07, 2019
Basney Honda Service The service at Basney Honda is excellent. They are friendly and keep you updated on your car’s status. The go over everything they fixed and tell y The service at Basney Honda is excellent. They are friendly and keep you updated on your car’s status. The go over everything they fixed and tell you if there is something that needs to be fixed in the future. More
by kbair0
Verified Customer
November 07, 2019
Accommodated my Schedule Had car in for oil change and tire rotation. They found that my brakes also needed replacing. They asked if I could leave it overnight, but when I e Had car in for oil change and tire rotation. They found that my brakes also needed replacing. They asked if I could leave it overnight, but when I explained that I had to be in Ann Arbor the next day, they rearranged their schedule and completed the work same day. I very much appreciated this. More
by CMCLELLAN321
November 07, 2019
service Service was accomplished in a time manner Prices for service were about 20per cent higher than my usual service business I use We have purchased two Service was accomplished in a time manner Prices for service were about 20per cent higher than my usual service business I use We have purchased two new Honda from Bob Briney and he’s been very friendly and knowledgeable More
by DKWSWINE
November 07, 2019
Basney service is the best! Always courteous, always professional, and I never feel like we're getting the run-around. They also are not misogynistic like some dealerships can be Always courteous, always professional, and I never feel like we're getting the run-around. They also are not misogynistic like some dealerships can be. More
by neensbeans
Employees Worked With
Brad Pankow
November 06, 2019
Oil change/service Staff was helpful, informative and friendly. I went in for a routine oil change and a tire rotation. I left with a breakdown of what I needed to kee Staff was helpful, informative and friendly. I went in for a routine oil change and a tire rotation. I left with a breakdown of what I needed to keep an eye and replaced on a later date. I thought the price was fair and my car was taken back right away. More
by RAJCFLEMING
Employees Worked With
November 06, 2019
Bought a new car The process was quick and painless and very easy. The people were friendly and knowledgeable. From start to finish it was much better than expected a The process was quick and painless and very easy. The people were friendly and knowledgeable. From start to finish it was much better than expected and from what I recall years ago. More
by rsemak83
November 05, 2019
Very happy with HRV! Brian contacted me via email to set up a time to discuss going over an upcoming lease. Brian and the other staff helped to get me out of two leases a Brian contacted me via email to set up a time to discuss going over an upcoming lease. Brian and the other staff helped to get me out of two leases and into one new lease. I’m very happy with the purchase. More
by cianco301
November 05, 2019
Pretty good but long I enjoy Basney Honda's dedication to their clients. My car was just in for regular maintenance. The only thing I would want improved is the timelines I enjoy Basney Honda's dedication to their clients. My car was just in for regular maintenance. The only thing I would want improved is the timeliness. My appointment was at 5 but my car wasn't done until almost 7. More
by swallace
November 05, 2019
It was ok My pilot had a recall. I called and made an appointment for a few days later. My wife took the car the day of the appointment and they didn't have it My pilot had a recall. I called and made an appointment for a few days later. My wife took the car the day of the appointment and they didn't have it in the system, they could not find anything. At the end, they still were able to do the service on the vehicle. More
by JRS
Employees Worked With
November 05, 2019
The absolute best service you could ask for Stopped into the service department to merely schedule an appointment. The customer service rep, after hearing my problem readily offered to attend t Stopped into the service department to merely schedule an appointment. The customer service rep, after hearing my problem readily offered to attend to the problem immediately. Thirty minutes later the work was done and I was on my way. I interacted with both employees from the parts department, cashier, and service rep. All were knowledgeable, articulate, helpful and efficient. I could not be happier with Basney Honda and their team of true professionals. More
by vmier
