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Basney Honda
Mishawaka, IN
2,706 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,706 reviews
March 11, 2024
Always friendly, courteous and knowledgeable. Curt was the Best!! He explained everything thoroughly. OUTSTANDING! Car was washed and waiting. Very friendly staff. Curt was the Best!! He explained everything thoroughly. OUTSTANDING! Car was washed and waiting. Very friendly staff. More
by FRITZIE854
March 08, 2024
Great He did an excellent job of selling the used vehicle. He was excellent in conversing while we waited a couple hours. vehicle. He was excellent in conversing while we waited a couple hours. More
by sweetlou00011
March 08, 2024
i bought a Honda from them in August. I drove it one day home to Goshen and the check engine light came on. I took it back next day. they said they put a new transmission in and now not e I drove it one day home to Goshen and the check engine light came on. I took it back next day. they said they put a new transmission in and now not even 6 months later I am having to put over $3000 in it. I even ask salesman about if I needed to buy an extended warranty , he told me no and that I have best possible coverage. Alan in service was not very nice saying that they already had to pay over $5000. to replace the transmission. so these issues aren't their problem. I bought this Honda so I had enough seating for all 5 of my grandkids, now I don't even feel safe driving it. I guess its ok to rip off people now days. I am very disappointed as I had spent all my $$ on a deposit for this More
by nfreel
Verified CustomerMarch 04, 2024
They did a good job with the recall repair. I was told an hour for the work and they were not sure if the part was in stock. No one ever came to let me know what was going on with the repair. I I was told an hour for the work and they were not sure if the part was in stock. No one ever came to let me know what was going on with the repair. I had to ask. Also waiting room seat were dirty with lots of crumbs on the seats. More
by fumcfinance2
March 03, 2024
Good experience with great service. The waiting room is comfortable. I waited a little longer than expected since only one oil technician was available that day. The waiting room is comfortable. I waited a little longer than expected since only one oil technician was available that day. More
by SMCOURTNEY78
Employees Worked With
Greg Nicolini, Greg Nicolini
March 03, 2024
Great place to buy and maintain your car! Salesman and finance manager was respectful and helpful during the buying process. Salesman and finance manager was respectful and helpful during the buying process. More
by SMCOURTNEY78
March 01, 2024
The whole car buying experience was great at Basney Honda! Scott Allen was a wonderful salesman and took great care of us. Very happy with my car purchase and I would definitely come back to Basney. Honda! Scott Allen was a wonderful salesman and took great care of us. Very happy with my car purchase and I would definitely come back to Basney. More
by justenhards
February 27, 2024
Felt like they were only looking out for themselves. In the end got the car we love but the experience was not great. In the end got the car we love but the experience was not great. More
by mbaccj08
