Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Basney Honda
Mishawaka, IN
2,705 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,705 reviews
April 20, 2024
Who is curt I dealt with Steve peacock who is excellent I have bought over five cars from steve have bought over five cars from steve More
by waldojh
Verified Customer
April 12, 2024
They were courteous, quick to get me in, quick to get it resolved, and made me aware of an existing warranty on the part that was replaced. resolved, and made me aware of an existing warranty on the part that was replaced. More
by JASON_DELL
Employees Worked With
April 11, 2024
Listened to needs and attention to detail was excellent. Communicated solution for today and also future. Communicated solution for today and also future. More
by davejjjj
Employees Worked With
April 06, 2024
I leased my first Honda 3 years ago. I loved it. Now the lease is up and my car is worth a great deal more than the buy out. I still love this car so I bought it. The people have be I loved it. Now the lease is up and my car is worth a great deal more than the buy out. I still love this car so I bought it. The people have been enjoyable to work with answering all questions and Honda has been completely professional and thorough. I will definitely be a repeat customer. More
by cberzai
Employees Worked With
April 06, 2024
Service Manager Alan Royce and service advisor Austin were excellent to deal with. I had a complex engine issue. I was ripped off by the last place I used. My legal counsel recommended I turn to Ba were excellent to deal with. I had a complex engine issue. I was ripped off by the last place I used. My legal counsel recommended I turn to Basney Honda to have my engine issue properly resolved. They use Basney Honda them selves. I had to drive over an hour to get to this Dealership. My car was repaired properly here. Alan Royce was so helpful explaining the situation in a way I could understand when things got overwhelming for me. I appreciated his guidance. Austin is so calm and easy going it was a pleasure dealing with him. My car is solid now. It drives like a new car. I highly recommend this service department especially for widows, single ladies. Honestly and integrity is what you will find here. More
by Jo
April 01, 2024
We bought a used car. We loved the sales person. They gave us a minimal on the trade in but it was what I expected. The phone call ahead of the visit answered pretty much We loved the sales person. They gave us a minimal on the trade in but it was what I expected. The phone call ahead of the visit answered pretty much all my questions so when we visited the shop, we really only needed to test drive the car. The sales person could have done a little better on showing us the vehicle, and showing us that it did not have a spare tire but rather just a green slime and battery air pump. All in all, great experience! More
by pdob_4christ
March 19, 2024
Basney Honda has excellent service advisors and mechanics. Any time I have had service needs, Basney has completed the work in a timely and professional manner. mechanics. Any time I have had service needs, Basney has completed the work in a timely and professional manner. More
by rmcozzie
March 13, 2024
Everyone was so great, they helped with all our questions with no pressure! Gave us time to think about our decision, then explained everything we needed to know. with no pressure! Gave us time to think about our decision, then explained everything we needed to know. More
by gschiller77
March 11, 2024
Always friendly, courteous and knowledgeable. Curt was the Best!! He explained everything thoroughly. OUTSTANDING! Car was washed and waiting. Very friendly staff. Curt was the Best!! He explained everything thoroughly. OUTSTANDING! Car was washed and waiting. Very friendly staff. More
by FRITZIE854
