Basney BMW

No complaints at all, a great service team! I took my car in on Sunday since I had my 10,000 mile inspection that Monday morning. Filled out the after hours form (and placed on the form that I w I took my car in on Sunday since I had my 10,000 mile inspection that Monday morning. Filled out the after hours form (and placed on the form that I would need the vehicle by 5pm that day), then placed the keys in the drop box. My appointment on Monday was for 7:30am, I received a phone call at 11am saying that my car was good to go, they had applied the coupon I had left in the after hours envelope. No hassles, very friendly. This was my second time getting my car serviced here, and I will continue to do so. More

Entirely pleasant and satisfactory service experience Timely, thorough, and pleasant service, as always. (I have been a customer at Basney's for many years). Dean Wirth is a fine service representative Timely, thorough, and pleasant service, as always. (I have been a customer at Basney's for many years). Dean Wirth is a fine service representative. More

A great purchase experience! Purchased a 5-series (dealership courtesy vehicle) from Basney last week. After searching the Internet for the best deal, I found it at Basney and co Purchased a 5-series (dealership courtesy vehicle) from Basney last week. After searching the Internet for the best deal, I found it at Basney and couldn't be happier. I live in Ohio so the transaction was long distance and my salesman Chad Klein and the rest of the team at Basney could not have made it easier! Offered me best trade value for my car and even met me halfway to take delivery!! Thanks again to Basney for a great purchase experience!! More

Great service and pleasant surroundings. Always provided great friendly and experienced service. Since I drive approx. 25 miles to reach the Basney dealership, I'm able to obtain a loaner to Always provided great friendly and experienced service. Since I drive approx. 25 miles to reach the Basney dealership, I'm able to obtain a loaner to accommodate my needs during my visit. Wouldn't think of going anywhere else. More

Great service We dealt with Joe Norton and he took his time and followed up after the purchase to ensure all of our questions were answered! Great follow through!! We dealt with Joe Norton and he took his time and followed up after the purchase to ensure all of our questions were answered! Great follow through!! More

Warranty I have been dealing with Basney BMW ever since I bought my 2015 650i...EVERYONE there is so polite and helpful and always aiming to please. Will not I have been dealing with Basney BMW ever since I bought my 2015 650i...EVERYONE there is so polite and helpful and always aiming to please. Will not go to any other dealership....ever!!! More

Always exceptional service As always Basney Imports service was excellent. They are always helpful and accommodating. They are the only dealership in this area I will ever use. As always Basney Imports service was excellent. They are always helpful and accommodating. They are the only dealership in this area I will ever use. More

By far the best Basney BMW treats its customers with a courtesy and respect you don't often see anymore. My salesman Chad Kline went above and beyond to get the best Basney BMW treats its customers with a courtesy and respect you don't often see anymore. My salesman Chad Kline went above and beyond to get the best deal. Overall this was a very good experience!! More

Slow leak from Tire Kevin, from Mazda Service, got me in the day of the request and fixed the problem that afternoon. No charge. First dealership I've Trusted! Kevin, from Mazda Service, got me in the day of the request and fixed the problem that afternoon. No charge. First dealership I've Trusted! More