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Basney BMW

South Bend, IN

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rated
185 Reviews

52203 Indiana State Route 933

South Bend, IN

46637

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Showing 185 reviews

July 27, 2017

As always great service. A pleasure to go there. Probably the best service department I have ever dealt with. Always pleasant. Had a recent air conditioning problem with my 428xi. A time appropriate More

by Kent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BMW Service Manager
July 26, 2017

Basney BMW is a pleasure to work with I am the owner of three BMW's and it's always a pleasure coming in to Basney BMW for service and they make a unexpected repair as convenient as possib More

by Silverandred3series
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg , Dean , Jason , Howard , Justin , Tom , Andrew , John , Scott ,Donna , Diana All A+ !!!!
Jul 27, 2017 -

Basney BMW responded

Hi there, I am so glad to hear that you have had several excellent visits with us. Our team goes above and beyond to serve our customers and I'm glad that stood out to you. We appreciate your business and hope to see you again soon! - Jason DelGuanto

July 23, 2017

Dean went above and beyond to provide great service Great dealership, Every customer gets an associate assigned to them to make sure they get good service. Dean followed up on the service provided and r More

by genegamber
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Jul 27, 2017 -

Basney BMW responded

Hi there, thank you for sharing your experience with us. Our team works hard every day to make sure all of our customers have a five-star visit and I'm glad that you left happy and satisfied. We appreciate the opportunity to earn your business and look forward to seeing you again soon. - Jason DelGuanto

July 20, 2017

recall service Dean made sure my vehicle was taken care of and that I had an equivalent loaner vehicle. As usual the service was professional, thorough and courteou More

by Doug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Wirth
Jul 21, 2017 -

Basney BMW responded

Hi Doug, we're happy to hear that you had a five-star visit with us. We appreciate the opportunity to earn your business and hope to work with you again soon! - Jason DelGuanto

July 19, 2017

Very pleased Kevin was very helpful and did everything he promised. It took a little longer so he offered a loner so I could be. Everyone there was very gracious More

by jeannie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 21, 2017 -

Basney BMW responded

Hi Jeannie, thank you for your review. Great customer service is something we strive for and I'm glad it stood out to you when you came in. Thank you for your business and be sure to come back again soon! - Jason DelGuanto

July 18, 2017

WHEEL REPAIRS HAD TO HAVE NEW RIM AND TIRE....EXCELLENT SERVICE!!!!!!! TOP NOTCH I HAVE ALWAYS BEEN TREATED WITH RESPECT AND MADE A PRIORITY, THEY MAKE YOU FEEL LI More

by 650ibmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DEAN WIRTH, ASHLEY
Jul 18, 2017 -

Basney BMW responded

Hi there, thank you for sharing your experience with us. Our team works hard every day to make sure all of our customers have a five-star visit. We appreciate the opportunity to earn your business and hope to see you again soon. - Jason DelGuanto

July 15, 2017

Great service!!! Scott took care of everything. No issues. Had falling cloth ceiling issue, great estimate and it looks good as new. I really appreciate and like their More

by Rhansel23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Jul 18, 2017 -

Basney BMW responded

Hi there, thank you for the great review. I'm glad that our customer service stood out to you, and I'll be sure to pass on your compliments to Scott. Thank you for your business! - Jason DelGuanto

July 13, 2017

Great‼️ Great service from Greg. No reason to look anywhere else. Everything taken care of as pronised. The detailing was much better than I expected. Overall More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Jul 13, 2017 -

Basney BMW responded

Hi Tony, I'm happy to hear you had a five-star visit with us. We're glad we could earn your business and hope to see you again soon. - Jason DelGuanto

July 12, 2017

They saved the day! We live out of state and had our BMW towed in after a problem on the road. They quickly analyzed the problem, corrected it, and took care of other ser More

by Impressed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Perz
Jul 13, 2017 -

Basney BMW responded

Hi there, I am so happy to hear that we were able to get you through the shop in a timely manner. Thank you for your business! - Jason DelGuanto

July 10, 2017

Great dealership experience Basney has the least expensive full synthetic oil change, plus does a comprehensive vehicle check, vacuum, and wash. The staff is very friendly, the More

by Michael R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Scheibelhut
Jul 13, 2017 -

Basney BMW responded

Hi Michael, thank you for the great review. Our team works hard to make sure every customer has a five-star visit and I'm glad to hear that our customer service stood out to you. Thank you for your business! - Jason DelGuanto

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