Basney BMW
South Bend, IN
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Professional and Excellent Service The best car buying and service I've experienced. They are not pushy, very professional and the service is excellent. They have a customer for life! The best car buying and service I've experienced. They are not pushy, very professional and the service is excellent. They have a customer for life! More
Excellent service Very professional, they seem to know what they are doing. They show me other things I need it for my car without pushing to get. Very professional, they seem to know what they are doing. They show me other things I need it for my car without pushing to get. More
Great service Always treated royally, we've never had a bad experience in our 4 years of having them service our Mazda! Would encourage others to use there buisines Always treated royally, we've never had a bad experience in our 4 years of having them service our Mazda! Would encourage others to use there buisiness for service. More
Hit a pothole and had to have an alignment. Basney BMW always provides excellent service. My service consultant is Greg and he takes really good care of me. Gets me a loaner f needed, makes sure Basney BMW always provides excellent service. My service consultant is Greg and he takes really good care of me. Gets me a loaner f needed, makes sure he covers everything with me before and after service so if I have any questions he can answer them as soon as possible. More
Service Our third service appointment and as always they treat you with the utmost respect and courtesy. Always go the extra to get you finished and back on Our third service appointment and as always they treat you with the utmost respect and courtesy. Always go the extra to get you finished and back on the road in a timely manor. More
Exceptional, Professional, and Prompt. I brought my 2006 5 series in with no notice. I was really in a pinch as I needed to travel the next day for a new job. Basney was great. I had a diag I brought my 2006 5 series in with no notice. I was really in a pinch as I needed to travel the next day for a new job. Basney was great. I had a diagnosis by the end of the day and my car was ready to go by the next day. They even had a special offer that made my bill much less then I was quoted. One last thing, the communication methods are modern and convenient. The representative texted me with updates so I didn't have to take a phone call and I was able to review and approve servicing from the website. This was my first experience with Basney and I am very pleased and impressed! More
New transfer case and oil change 535i xdrive Very good communication and follow-up on questions. Great service from Dean and the team, pleased with car repair and performance and appreciate the Very good communication and follow-up on questions. Great service from Dean and the team, pleased with car repair and performance and appreciate the loaner during the repair!! More
Educational Every time I get my service done I learn something new anout my car. My keyfob captures statistics on mileage, last service, etc. Enjoyed the experien Every time I get my service done I learn something new anout my car. My keyfob captures statistics on mileage, last service, etc. Enjoyed the experience and the staff are very knowledgeable about the vehicle. More
2016 BMW 328i Xdrive purchase My wife and I have been looking to replace our 2013 BMW 328i and searched for quite awhile before finding the perfect car and this great BMW dealershi My wife and I have been looking to replace our 2013 BMW 328i and searched for quite awhile before finding the perfect car and this great BMW dealership. Thanks for a seamless transaction on a great vehicle. Joe Norton and his crew were great to deal with. Dan and Sue O. More
Welcoming and helpful I was treated with kindness and understanding. They were patient and informative. My husband and I had great conversations with the salesman and they I was treated with kindness and understanding. They were patient and informative. My husband and I had great conversations with the salesman and they helped us both get into new cars at a price we can afford. More