Basney BMW

60,000 mile check & detailed I was pleased with the service my car received and also the detailing I was offered a coiurtesy car. My car was ready for pickup at promised time. I was pleased with the service my car received and also the detailing I was offered a coiurtesy car. My car was ready for pickup at promised time. More

I’ll never buy it service anywhere else! This is my 3rd car from Basney BMW. They have always went above and beyond when it came to any difficulties that arose. I trust only them with everyth This is my 3rd car from Basney BMW. They have always went above and beyond when it came to any difficulties that arose. I trust only them with everything vehicle related. You can tell when a dealership truly cares that they do what’s best for the client. I don’t know if there’s such a thing as the Basney Way, but it should be the industry gold standard. More

Great Again Always a good experience, delivery went well and took less than a hour, this was my 8th BMW and everyone of them gets better and better. Always a good experience, delivery went well and took less than a hour, this was my 8th BMW and everyone of them gets better and better. More

Best of the best Over the last 30 years, I have owned several BMW vehicles. Cars and motorcycles. Driving or riding, short or long trip, it was (and still is) always a Over the last 30 years, I have owned several BMW vehicles. Cars and motorcycles. Driving or riding, short or long trip, it was (and still is) always a pleasure. Perfect balance between luxury, comfort and sport. Always ahead of the crowd with innovations, BMW indicates new directions in technology and design. Did I mentioned best driving experience ever? Oh yeah. And there is Basney BMW and people behind the dealership, always ready to help in any way they can. They offering high quality cars, and they match that with great customer attention and service. It is my fourth vehicle I recently bought from Basney BMW and if I will be in the car market again, guess where I will go, Basney BMW, of course. More

Excellent Customer Service Greg, Justin O, Dianna and Donuts all were instrumental in getting my car ready and completed in a timely and accurate manner. Kudos to Basney BMW. Greg, Justin O, Dianna and Donuts all were instrumental in getting my car ready and completed in a timely and accurate manner. Kudos to Basney BMW. More

Super good, super fast, super great deal I would recommend Basney to anybody. Working with Tyler Russell was a breeze. He was super responsive and great at communicating. Everything was super I would recommend Basney to anybody. Working with Tyler Russell was a breeze. He was super responsive and great at communicating. Everything was super easy. I got a great car at a fabulous price, prepped and detailed to perfection, like new. Everybody was cordial and friendly and worked to make it a fine experience. The most transparent process I have ever seen, everything fair and open, full disclosure, cards on the table. More

My car feels brand new! My Service Engine Soon light came on over the weekend. Called first thing on Monday and they told me to bring my car in. Kenny, the shuttle driver, dr My Service Engine Soon light came on over the weekend. Called first thing on Monday and they told me to bring my car in. Kenny, the shuttle driver, drove me back to work and picked me back up after work. He was a joy. I received an email during the day on Monday with the diagnosis and they had to keep my car until Wednesday, but had a loaner car available for me to drive Monday evening. I sent an email on Tuesday asking if they could check a couple of other things and they did. My car was done on Wednesday at noon. Feels like I have a brand new car. More

Beyond the call of duty for great service During a recent out-of-town trip, I was returning home on a Friday afternoon and hit a large landscaping rock that had previously fallen off a truck. During a recent out-of-town trip, I was returning home on a Friday afternoon and hit a large landscaping rock that had previously fallen off a truck. The impact caused the sidewall to blow out on our X5. I spoke with the service department and made arrangements to get the tire replaced.. After having to be towed on a flatbed approximately 75 miles, Dean Wirth and the crew were waiting for me. We arrived at 4:50 PM on a Friday afternoon, 10 minutes before the service department was to close. The mechanics and others agreed to stay late to help. They replaced the tire and did not finish until after normal closing hours. This is OUTSTANDING SERVICE for their valued customers. Thanks to Basney's Service Department! More

Serendipitous Experience I had the unlikely experience of buying a new car without unwelcome sales pressure to buy features I neither needed nor wanted, a knowledgeable and ho I had the unlikely experience of buying a new car without unwelcome sales pressure to buy features I neither needed nor wanted, a knowledgeable and honest sales person, and a friendly support staff, More

DO NOT TAKE YOUR CAR TO THIS DEALERSHIP FOR SERVICE Had my diesel BMW x5 Serviced and they left didnt even completely fill the DEF fluid. They still charged me $250. My amp for sound had stopped workin Had my diesel BMW x5 Serviced and they left didnt even completely fill the DEF fluid. They still charged me $250. My amp for sound had stopped working. They wanted to replace it for $2000 to see if that was the problem. I purchased one from ebay for $80 to see if that was the problem and it solved it. I later cleaned the old amp inside and it works well now also. So I have a spare. They had the car all day and charged me over $500 and did not fix anything. Since they did not top off the DEF fluid I am concerned if they even changed the oil or not. It is best to do the work yourself so you know it is completed correctly. More