Basney BMW
South Bend, IN
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Service I had my X3 worked on for several services, oil change, tire rotation, exhaust replacement, and brake change, and have had a wonderful experience I ha I had my X3 worked on for several services, oil change, tire rotation, exhaust replacement, and brake change, and have had a wonderful experience I have had a lender car for services and was very happy with that. Overall great experience and the work done to my car was great and loved loved the complementary car wash at the end of each service. More
Excellent Service Department! Their service department is quite amazing! My car needed some work done under warranty and they were able to finish a very time consuming project with Their service department is quite amazing! My car needed some work done under warranty and they were able to finish a very time consuming project within a day! They are incredibly friendly and helpful! More
Excellent Service at Basney Mazda I visited the Basney Mazda dealership for an oil change and a tire rotation. The service consultant, Patrick, was courteous, punctual and very profes I visited the Basney Mazda dealership for an oil change and a tire rotation. The service consultant, Patrick, was courteous, punctual and very professional. I got an excellent service. All Mazda service consultants are custom oriented, knowledgeable and professional, and that is why I take my car to them. More
5 stars I had an issue to update my navigation system and guys at Basney were amazing to discover how to handle it in a very fast and professional way. Their I had an issue to update my navigation system and guys at Basney were amazing to discover how to handle it in a very fast and professional way. Their service is really 5 stars. More
Friendly service The service department at Basney BMW is helpful and friendly. I especially enjoy working with Greg. He is conscientious and personable. He makes sure The service department at Basney BMW is helpful and friendly. I especially enjoy working with Greg. He is conscientious and personable. He makes sure you are taken care of! More
I’ll be back! I’ve dealt with Basney for years, first with Mazda and now with a BMW. They are friendly, helpful, and have a fine service department. I’m glad they a I’ve dealt with Basney for years, first with Mazda and now with a BMW. They are friendly, helpful, and have a fine service department. I’m glad they are my dealer. More
2012 Z4 for regular and some other service. I've been a Basney customer for 12 years. now on my third and fourth BMWs from them. Everyone is always friendly and responsive. This includes Greg, m I've been a Basney customer for 12 years. now on my third and fourth BMWs from them. Everyone is always friendly and responsive. This includes Greg, my service advisor. I look forward to my continued relationship with the Basney team. More
Service As always on time and done right the first time. Always a pleasure dealing with Greg. Just one of the reasons for buying from Basney BMW As always on time and done right the first time. Always a pleasure dealing with Greg. Just one of the reasons for buying from Basney BMW More
Fantastic car buying experience! The team at Basney BMW is tremendous. Ken and Chris in particular made this the best car buying experience ever. The attention to detail and going the The team at Basney BMW is tremendous. Ken and Chris in particular made this the best car buying experience ever. The attention to detail and going the extra mIle made it all very smooth and easy with no pressure whatsoever. When I found out they go to the license branch for you and transfer your plates I was very impressed. (And thrilled I didn't have to do it!) They also called my insurance agent and gave him all the appropriate information. Its little things like that that set a dealership apart from the rest. Additionally, Ken spent ample time with me going over every detail and option in my new BMW and made sure I was fully satisfied with my purchase. He even sent me an email a couple of days later to see if I needed anything. I would highly recommend these guys and I will definately be back. More
New car I recently purchased a used car from this dealer. Everyone was very pleasant and knowledgeable. The car I bought was great and when I brought it in fo I recently purchased a used car from this dealer. Everyone was very pleasant and knowledgeable. The car I bought was great and when I brought it in for service work they staff went above and beyond. The only negative thing is the sales manager Chris. He was very unpleasant and condescending. He also didn't seem to know his fact about several cars that a person in his position should. The sales men under him were easy to work with and very friendly and knowledgeable. I would defiantly buy a new car from here, but watch out for the sales manager More