Basney BMW
South Bend, IN
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Easy to make appointment and great service! We are impressed with Basney, they are taking the time and investment to improve their showroom, the guest area and it was a great experience! Had a l We are impressed with Basney, they are taking the time and investment to improve their showroom, the guest area and it was a great experience! Had a little problem other than the recommended service and they took care of it very quickly.mJason did one heck of a job! More
New Car purchase smooth, quick and painless After seeing an internet ad for the "exact" vehicle I was interested in I contacted the salesman I had had previously dealt with about the vehicle/dea After seeing an internet ad for the "exact" vehicle I was interested in I contacted the salesman I had had previously dealt with about the vehicle/deal. Within a couple hours we had a deal and by the end of the same day I was driving a new Mazda6 Touring with the features I wanted most. More
New car purchase We purchased a new CX-5 top of the line. The explanation of all the features was very well explained. After the purchase we felt the ride was very h We purchased a new CX-5 top of the line. The explanation of all the features was very well explained. After the purchase we felt the ride was very hard and returned to the dealership to ask about the ride. A solution was found and we are super satisfied with the car. A great group to work with and very understanding. Have returned for service and they even call me by name. What other dealership would remember you. More
Service Provides Plus One Service From the initial call to the Tim you drive away you deal with 1 person...and you have a freshly cleaned car, too! Top notch Basney! From the initial call to the Tim you drive away you deal with 1 person...and you have a freshly cleaned car, too! Top notch Basney! More
Great service Very friendly staff. Gary Wright was very efficient in checking me in and kept me informed as to the progress of my vehicles' service. Waiting room co Very friendly staff. Gary Wright was very efficient in checking me in and kept me informed as to the progress of my vehicles' service. Waiting room comfortable with plenty of food and beverages. Service completed in good time and vehicle was cleaned and washed. More
It's the little things They were very helpful and informative. I did not feel pressured into buying but was given great incentives to purchase. This is our second Mazda an They were very helpful and informative. I did not feel pressured into buying but was given great incentives to purchase. This is our second Mazda and I'm sure it won't be the last. More
Best service anywhere. After having my BMW serviced in Georgia the last few times, it is a pleasure to deal with the folks at Basney. Even with the construction I wouldn't t After having my BMW serviced in Georgia the last few times, it is a pleasure to deal with the folks at Basney. Even with the construction I wouldn't trade. More
Done early and great job I expected a long wait but was pleasantly surprised to get my car back early and done perfectly.I love the dealership's flexibility with scheduling an I expected a long wait but was pleasantly surprised to get my car back early and done perfectly.I love the dealership's flexibility with scheduling and overall friendly staff! More
BMW repair Gary did a good job keeping me informed on the repair job on my car. Let me know about parts and expected finish time. I appreciate his professionalis Gary did a good job keeping me informed on the repair job on my car. Let me know about parts and expected finish time. I appreciate his professionalism. More
Great customer service experience The entire service team at Basney is top notch. Gary, Jason and Greg go above and beyond to address customer needs. I was extremely pleased with the k The entire service team at Basney is top notch. Gary, Jason and Greg go above and beyond to address customer needs. I was extremely pleased with the knowledge and customer service offered during my last trip. Arvind More