Basney BMW

Willing to work w/customer, service you can trust The Mazda Service advisor was great to work with, listened to customer feedback, and successfully corrected vehicle issues. Note: These were after war The Mazda Service advisor was great to work with, listened to customer feedback, and successfully corrected vehicle issues. Note: These were after warranty repairs on an older CX-9. Have purchased last two vehicles from Basney, because of excellent service on the last 3 cars I have owned. Thank you! More

Fast,precise Only complaint-I did not receive the maintainance update on all aspects of the car.First time they forgot!Car was ready as promised and recall item wa Only complaint-I did not receive the maintainance update on all aspects of the car.First time they forgot!Car was ready as promised and recall item was taken care of. More

Great service . I had problem with the hood and I called for appointment, my service advisor, Dean, got me in right away. Dean and his service team handled the issue I had problem with the hood and I called for appointment, my service advisor, Dean, got me in right away. Dean and his service team handled the issue professionally.BTW, I bought my 535i from another dealer, but not knowing the service history, Dean went thouroughly with me to get it up to date and future maintenance service. I decided to wait for it, but I was offered free car loaner without advance reservation due to more time consumption for the complete job.It's so convenience.Two thumbs up guys!! More

BMW Service Service here has always been first rate! Greg does a great job communicating and they always have a car for me if I need it. Overall great experienc Service here has always been first rate! Greg does a great job communicating and they always have a car for me if I need it. Overall great experience! More

Amazing Experience with Ken Westphal I had a very pleasant and seamless experience obtaining a lease from Ken. Before meeting Ken, I was hesitant (as some car dealers can be shady), but K I had a very pleasant and seamless experience obtaining a lease from Ken. Before meeting Ken, I was hesitant (as some car dealers can be shady), but Ken quickly put those worries to rest. Not only is he very trustworthy, but funny as well! Would highly recommend. More

Professional Service Greg Perz, delivered as promised. Service is outstanding. He was a real professional in every aspect of top quality service which what I expect from Greg Perz, delivered as promised. Service is outstanding. He was a real professional in every aspect of top quality service which what I expect from a BMW dealership. I will continue to give them all my business. More

Easy Experience Dean Wirth was extremely professional and helpful with the routine maintenance of my 650i. Every service was performed as requested and in a timely ma Dean Wirth was extremely professional and helpful with the routine maintenance of my 650i. Every service was performed as requested and in a timely manner. Thanks to all of the staff. More

Normal maintenance As always, Greg Perz did a great job in handling my maintenance today. He is very professional and the finished the job before the time he promised. As always, Greg Perz did a great job in handling my maintenance today. He is very professional and the finished the job before the time he promised. The loan car was wonderful and I would highly recommend the professional service at Basney BMW. More

Another first class experience from Greg in service!!! Brought my 2015 BMW 535 in for a brake inspection. Greg was very polite, professional and had me back on the road in no time!!! Service department is Brought my 2015 BMW 535 in for a brake inspection. Greg was very polite, professional and had me back on the road in no time!!! Service department is first class. More