Basil Volkswagen

The service attendant Chris King went out of his way to be helpful. He personally buffed out a scratch on the hood & hatch when I asked to have it evaluated, ordered and arranged to ship me touch up paint be helpful. He personally buffed out a scratch on the hood & hatch when I asked to have it evaluated, ordered and arranged to ship me touch up paint to save me a trip back; had the car inspected and serviced at the 1 year interval and back out the door in about an hour. All very helpful, respectful & professional service. A+. Thank you! More

Took car in for recall and a horn repair. Very prompt and efficient service. Pleasant courteous service people. This is second new vehicle purchased from Basil. efficient service. Pleasant courteous service people. This is second new vehicle purchased from Basil. More

Basil is the best! Their customer service is always professional,honest and pleasant. Actually, they are really nice people! I only go to Basil for my car servicing. Nowhere else will do. professional,honest and pleasant. Actually, they are really nice people! I only go to Basil for my car servicing. Nowhere else will do. More

I came in after booking online and they were very helpful. I had a bad experience at Basil VW before so I was hesitant to even go there again so it was refreshing that the experience was good this ti helpful. I had a bad experience at Basil VW before so I was hesitant to even go there again so it was refreshing that the experience was good this time. I will be returning for service in the future. More

Went to the dealership not expecting to go home with the suv that I wanted that day. They where able to help me get a loan and set up car insurance and I took home my suv that day. Everything went great and suv that I wanted that day. They where able to help me get a loan and set up car insurance and I took home my suv that day. Everything went great and the people who work at this dealership was absolutely amazing and friendly More

Very professional, great service, timely and affordable ! Brought in BMW Z3, they took care of my issue, did an oil change, Made some suggestions for further service got me out of there quickly ! Brought in BMW Z3, they took care of my issue, did an oil change, Made some suggestions for further service got me out of there quickly ! More

TY Great service. Polite. On time. Highly recommend for all makes and models. Always easy without a hassle. Quality work as always, quick and easy! all makes and models. Always easy without a hassle. Quality work as always, quick and easy! More

I recently leased a new Atlas from Basil VW and it was a great experience working with Tony Borzilleri in sales and Adam the GM. Tony was very knowledgeable and went through all the different trim level opt great experience working with Tony Borzilleri in sales and Adam the GM. Tony was very knowledgeable and went through all the different trim level options to help us find the one that best fit our needs. The dealership didn’t have the color we wanted on the lot so Adam worked quickly to obtain the vehicle which was no small feat given the shortage in supply due to Covid. The service we received from both these gentlemen set Basil apart from other local dealerships and I would recommend them to anyone who is in the market for a Volkswagen. More

They were very nice I came in about 10 minutes early they took my car right away it only took about a half hour I was in an out. took my car right away it only took about a half hour I was in an out. More

Easiest car deal ever made. Called ahead and they had Easiest car deal ever made. Called ahead and they had car waiting for me to drive. We discussed price and they gave me a price I was happy with. Easiest car deal ever made. Called ahead and they had car waiting for me to drive. We discussed price and they gave me a price I was happy with. I drove new car home that day More