
Basil Volkswagen
Lockport, NY
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Very friendly staff. Everyone from the salesman, credit manager, and the general manager was extremely helpful. Would highly recommend them to anyone. Would buy there again! manager, and the general manager was extremely helpful. Would highly recommend them to anyone. Would buy there again! More
Helpful in every way from test drive to credit. Friendly staff. Answered all my questions and concerns and made sure I was at ease with my concerns staff. Answered all my questions and concerns and made sure I was at ease with my concerns More
Love Basil VW service department. The service advisors are truthful, courteous and competent. The work performed is top class and I’m kept Informed about the progress. are truthful, courteous and competent. The work performed is top class and I’m kept Informed about the progress. More
The team at VW Basil was extremely friendly and not pushy in anyway. Brandon was very informative and has answered any questions that I had. Would recommend to friends and family in anyway. Brandon was very informative and has answered any questions that I had. Would recommend to friends and family More
Outstanding VW dealership that has earned my return business to the tune of 4 new VW's in the last five years. Working with Brian, Dan and Taylor I received a fair, well-discounted quote on my new 2021 business to the tune of 4 new VW's in the last five years. Working with Brian, Dan and Taylor I received a fair, well-discounted quote on my new 2021 Arteon. Everything was efficient and business-like, in a personable manner. What's not to like. More
Always impressed with their service. They’re reasonable and a great group to work with. At this stage I could easily get my car serviced at a clear shop but I continue to go back to Basil VW because I trus and a great group to work with. At this stage I could easily get my car serviced at a clear shop but I continue to go back to Basil VW because I trust them and have always gone the extra step. More
Service was friendly, knowledgeable, and quick. I went in for new tires. Mike spent a lot of time taking about the best tire for my needs. Kevin kept me updated on the service and made important recommendati for new tires. Mike spent a lot of time taking about the best tire for my needs. Kevin kept me updated on the service and made important recommendations. More
BasilVW is the friendliest and most honest of all the dealerships I have been to. The service department is the best I have dealt with ever! The sales people are helpful and even the parts department goe dealerships I have been to. The service department is the best I have dealt with ever! The sales people are helpful and even the parts department goes above and beyond! Truly exceptional period! More
Great customer service. Always updating you in status and helped with everything professionally! Definitely recommend basil for all sales and service needs. We only buy and service vehicles here. helped with everything professionally! Definitely recommend basil for all sales and service needs. We only buy and service vehicles here. More