Basil Volkswagen

Basil VW continues to provide courteous and professional service for my VW’s. Always been prompt and attentive to my needs. service for my VW’s. Always been prompt and attentive to my needs. More

Wonderful dealership, friendly people, always go the “extra mile” for their customers. Kevin in the service department, is both cordial and caring about everyone who walks through the door. “extra mile” for their customers. Kevin in the service department, is both cordial and caring about everyone who walks through the door. More

Had my Audi Q7 in for service. Kevin (service Manager) was great to deal with. He answered all my questions and thanked me for my business...something you do not hear very often. was great to deal with. He answered all my questions and thanked me for my business...something you do not hear very often. More

Adam and his team did a great job finding me what I wanted, at a great price, amidst a huge inventory shortage. wanted, at a great price, amidst a huge inventory shortage. More

My experience purchasing a used vehicle from basil vw was top notch from start to finish. top notch from start to finish. More

The service at Basil VW was really great. They were efficient and straight forward and made the transaction a pleasure. I would recommend them to anyone who wants to make buying a car a pleasant, no h efficient and straight forward and made the transaction a pleasure. I would recommend them to anyone who wants to make buying a car a pleasant, no hassle experience, with knowledgeable sales people. A much more positive experience than those that I have had when dealing with larger corporate dealerships. More

This dealership is exceptional. I have never had a bad experience. experience. More

Basil VW of Lockport is by far the best dealer I’ve ever dealt with. I actually live in South Carolina and I will exclusively drive to their dealer to have service or make a new car purchase. The sales and dealt with. I actually live in South Carolina and I will exclusively drive to their dealer to have service or make a new car purchase. The sales and service team is amazing! Adam Beck their GM is great! He went out of his way to make sure I had a wonderful experience! Definitely a 5/5 dealer. More

Service here is excellent. The service entrance is easy to find, and you pull right in, so you’re never exposed to the weather. They greet you before you get out of your car, and tell you exactly where to to find, and you pull right in, so you’re never exposed to the weather. They greet you before you get out of your car, and tell you exactly where to go. The service advisors are friendly and professional, and the cost was surprisingly reasonable. I would absolutely recommend Basil VW! More

Fantastic customer service by Dan, In and out in no time time More