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Basil Volkswagen
Lockport, NY
142 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 142 reviews
March 08, 2024
Amazing service! !! I'll never buy a car anywhere else!! Buy from them and service here!!! You won't regret it !! I'll never buy a car anywhere else!! Buy from them and service here!!! You won't regret it More
by DanTheMan
Employees Worked With
Joe Manko!!! Best in the business!!!, Jess Basil, Cassie Soucia, Jen Wisniewski
February 05, 2024
Go see Nick WIthers, he will take care of you. Everyone is friendly, knowledgeable and open to answer any questions. Everyone is friendly, knowledgeable and open to answer any questions. More
by newowner
Employees Worked With
Nick WIthers, BRANDON , Jess Basil, Cassie Soucia, Jen Wisniewski
January 26, 2024
Absolutely the Best! Joe & Cassie go above and beyond to provide excellence in every way. They both treated Me and my VW 2019 Beetle with the utmost of care. I wouldn’t g Joe & Cassie go above and beyond to provide excellence in every way. They both treated Me and my VW 2019 Beetle with the utmost of care. I wouldn’t go anywhere else! I highly recommend Basil VW (Lockport,NY) More
by karenmarie
Employees Worked With
Joe (Manager) Cassie(advisor)
January 11, 2024
Excellent service by advisor and techs , when I had my vehicle in for service they do multi check service and found that my battery was only 57 persent, with the cold weather here I had them put a new one vehicle in for service they do multi check service and found that my battery was only 57 persent, with the cold weather here I had them put a new one in. If I didn't I'd be paying 300.00 flatbed fee plus the cost of a new battery THANK You Basil Volkswagen my mechanic wouldn't have checked that. More
by garykaz0704
Employees Worked With
Jess Basil, Cassie Soucia, Jen Wisniewski
November 17, 2023
Back to Basil VW after a hiatus. Apprehensive but Josh/ServAdv set the tone with competent knowledge and helpful advice. Vehicle needed 40K check and I am very satisfied with the e Apprehensive but Josh/ServAdv set the tone with competent knowledge and helpful advice. Vehicle needed 40K check and I am very satisfied with the entire experience and results. My A4 will be back in their capable hands. Thanks to Joe/ServMgr as well. More
by rmiles1028
Employees Worked With
Joshua Daul, Service Advisor; Joe Manko, Service Manager
August 17, 2023
I’m very pleased with my experience and will definitely recommend to friends and family. Rob Dockery and the other team members made my service appointment an enjoyable and easy visit and their professiona recommend to friends and family. Rob Dockery and the other team members made my service appointment an enjoyable and easy visit and their professionalism was outstanding. More
by canda3183
Employees Worked With
Rob Dockery
August 08, 2023
Excellent service. Josh and the manager Joe are great at customer service. Thank you for a great experience. Ron DiNicolantonio Josh and the manager Joe are great at customer service. Thank you for a great experience. Ron DiNicolantonio More
by Ron DiNicolantonio
Employees Worked With
Josh
