
Basil Volkswagen
Lockport, NY
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Helpful people Ryan and Tyler were very friendly and helpful with our new car purchase. Made the whole experience very low stress!! Would recommend them to others. Ryan and Tyler were very friendly and helpful with our new car purchase. Made the whole experience very low stress!! Would recommend them to others. More
Jetta S The salesman was friendly and well versed in the process. The service manager came in and provided extra help during the process. They made the overal The salesman was friendly and well versed in the process. The service manager came in and provided extra help during the process. They made the overall process seamless and enjoyable. More
Service appointment Very friendly and quick! Explains everything so it is easy for the average customer to understand what’s happening with your vehicle. Everything you c Very friendly and quick! Explains everything so it is easy for the average customer to understand what’s happening with your vehicle. Everything you could ever expect out of your car dealership. Trustworthy, knowledgeable , and efficient!! More
Great Service Jackson was great and very knowledgeable. He spent a lot of time explaining all the different options for us. Very happy with my new Tiguan. Jackson was great and very knowledgeable. He spent a lot of time explaining all the different options for us. Very happy with my new Tiguan. More
Excellent service. No problems. The team worked hard to make the sale. They were responsive and listened to what was important to me. I would recommend them and also return as a cus The team worked hard to make the sale. They were responsive and listened to what was important to me. I would recommend them and also return as a customer in the future. More
Professionalism The sales manager and his associates are great, very well trained, they possess quality of positive attitudes and do handle themselves very kool under The sales manager and his associates are great, very well trained, they possess quality of positive attitudes and do handle themselves very kool under stress and pressure. More
Comfortable, professional and friendly Wonderful experience. My son and I talked about how professional and friendly everyone was. Will not hesitate to return, and we are actually looking Wonderful experience. My son and I talked about how professional and friendly everyone was. Will not hesitate to return, and we are actually looking forward to it. The best service experience we have ever had. More
THE BEST SERVICE DEPT ANYWHERE! I had my car in to get 4 new snow tires with their buy 3 and get the 4th for $1 special. Best price anywhere, internet could not even come close! Th I had my car in to get 4 new snow tires with their buy 3 and get the 4th for $1 special. Best price anywhere, internet could not even come close! The money I saved on tires i put towards getting a preventative maint done, my car runs better than new now that I had the fuel induction cleaning service! Great job Basil, thank you Glenn! More
Happy return customer Return customer and always satisfied! The sales people have never been pushy at the Lockport location which will bring me back always. I got a great d Return customer and always satisfied! The sales people have never been pushy at the Lockport location which will bring me back always. I got a great deal on a brand new vehicle and couldn’t be more happy with the whole experience. Thanks guys! ?🏻🚗💙 More
The BEST SERVICE FOR UR VW!!!!! Had my GTI in for a serpentine belt change and oil change. All done fast and right first time Don is very friendly and knowledgeable Had my GTI in for a serpentine belt change and oil change. All done fast and right first time Don is very friendly and knowledgeable More