
Basil Volkswagen
Lockport, NY
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Friendly and attentive. The sales manager Tyler and salesman Charles were very friendly, helpful and great to work with. Everyone in there was friendly and made sure we wer The sales manager Tyler and salesman Charles were very friendly, helpful and great to work with. Everyone in there was friendly and made sure we were taken care of. More
Atlas Purchase Charles was the best! Answered all of my questions, was courteous and kind! Jess was very kind and his explanations were clear. I appreciate their hel Charles was the best! Answered all of my questions, was courteous and kind! Jess was very kind and his explanations were clear. I appreciate their help!! More
Very pleasant experience Kevin was very friendly and welcoming. An asset to the dealership. Talking with him made the experience much more pleasant! I will continue to have Kevin was very friendly and welcoming. An asset to the dealership. Talking with him made the experience much more pleasant! I will continue to have my vehicle serviced here. More
Helpful people Ryan and Tyler were very friendly and helpful with our new car purchase. Made the whole experience very low stress!! Would recommend them to others. Ryan and Tyler were very friendly and helpful with our new car purchase. Made the whole experience very low stress!! Would recommend them to others. More
Jetta S The salesman was friendly and well versed in the process. The service manager came in and provided extra help during the process. They made the overal The salesman was friendly and well versed in the process. The service manager came in and provided extra help during the process. They made the overall process seamless and enjoyable. More
Service appointment Very friendly and quick! Explains everything so it is easy for the average customer to understand what’s happening with your vehicle. Everything you c Very friendly and quick! Explains everything so it is easy for the average customer to understand what’s happening with your vehicle. Everything you could ever expect out of your car dealership. Trustworthy, knowledgeable , and efficient!! More
Great Service Jackson was great and very knowledgeable. He spent a lot of time explaining all the different options for us. Very happy with my new Tiguan. Jackson was great and very knowledgeable. He spent a lot of time explaining all the different options for us. Very happy with my new Tiguan. More
Excellent service. No problems. The team worked hard to make the sale. They were responsive and listened to what was important to me. I would recommend them and also return as a cus The team worked hard to make the sale. They were responsive and listened to what was important to me. I would recommend them and also return as a customer in the future. More
Professionalism The sales manager and his associates are great, very well trained, they possess quality of positive attitudes and do handle themselves very kool under The sales manager and his associates are great, very well trained, they possess quality of positive attitudes and do handle themselves very kool under stress and pressure. More
Comfortable, professional and friendly Wonderful experience. My son and I talked about how professional and friendly everyone was. Will not hesitate to return, and we are actually looking Wonderful experience. My son and I talked about how professional and friendly everyone was. Will not hesitate to return, and we are actually looking forward to it. The best service experience we have ever had. More