Basil Volkswagen

The staff is attentive and knowledgeable, both in the service department as well as in the sales group. service department as well as in the sales group. More

Easy to make appointment, service advser fully explains all recommended service. Updates sent while car in for service. all recommended service. Updates sent while car in for service. More

I would like to thank Basil Volkswagens service department especially Joshua Daul and Joseph Manko for all their help in getting my vehicle repaired in a timely manner, I stand firm on saying Basil department especially Joshua Daul and Joseph Manko for all their help in getting my vehicle repaired in a timely manner, I stand firm on saying Basil Volkswagen of Lockport has the best service department in the area. Once again Thank you, More

Service dept did a fine job. They were very kind and courteous. They explained the work to be done. Had it done within the reasonable amount of time did a great job. They were very kind and courteous. They explained the work to be done. Had it done within the reasonable amount of time did a great job. More

Dealership is great i couldn’t ask for better service my salesperson was great went over everything in detail very professional I would recommend your dealership salesperson was great went over everything in detail very professional I would recommend your dealership More

Joe the service manager does an excellent job of providing great service with a friendly atmosphere . This is my reason for going. With basil Volkswagen when buying a car. Great service and great providing great service with a friendly atmosphere . This is my reason for going. With basil Volkswagen when buying a car. Great service and great deals. Thank you Ron DiNicolantonio More

Always great service! Vehicle updates throughout the service. Saturday appointments always available. Comfortable service waiting area. Vehicle updates throughout the service. Saturday appointments always available. Comfortable service waiting area. More

Great service and wonderful people to deal with! !! The coffee was good too! Many thanks!!!! !! The coffee was good too! Many thanks!!!! More

Purchasing my vehicle couldn't have been easier. Keith Winn made this experience smooth and easy. He was easy to work with making sure I understood the process and all my questions were answered. Keith Winn made this experience smooth and easy. He was easy to work with making sure I understood the process and all my questions were answered. There were no hassles or games, just honest business dealing. The price they gave me for my trade-in was fair also. Keith went above and beyond by following me to where my husband could meet us to get the paperwork all wrapped up. We highly recommend Basil and especially Keith Winn. He's great to do business with. We will be back! More