Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Basil Toyota
Lockport, NY
526 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
February 14, 2023
This experience started off well but in closing the sale
our representative made significant errors (saying they forgot to charge us a down payment and therefore we could not pay at the time) to then realiz
More
by NoThankYou08
Employees Worked With
Ken
February 14, 2023
The sales staff at Basil went above and beyond for our
particular issue - trading in a car that had broken down in Buffalo and buying gently used RAV - all done long distance as we live in Rochester. I ca
More
by Marieturner631
Employees Worked With
Mick Sales Mgr, Nate Banaszek
February 13, 2023
Very knowledgeable, attentive and courteous.
I purchased my car there, and have been very satisfied.
More
by Rev31665
Employees Worked With
I really don't remember the names, but one in the warranty department helped me tremendously
Dealership Inventory (220 Vehicles)
