Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Basil Toyota

Lockport, NY

Overview
Reviews
Vehicles
4.3
520 Reviews
Call Dealership (716) 625-8444

6179 Transit Road

Lockport, NY

14094

Directions

By Type

Showing 520 reviews

August 30, 2024

Our experience was smooth and Nate Banaszak was a pleasure to deal with and very helpful. More

by jeffreyschwa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Banaszak
Report | Print
Sep 05, 2024 -

Basil Toyota responded

Thank you for the great review of Nate!

August 27, 2024

They are so awesome ! Any time I need to be squeezed in they make it happen , thanks / and always friendly More

by Carl burgio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Wisniewski
Report | Print
Aug 27, 2024 -

Basil Toyota responded

Thank you for your kind words on our dealership and our service!

July 28, 2024

Good communication and customer service from beginning to end. Tyler was friendly, helpful, and a pleasure to deal with it. More

by Ryjadaley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Supples
Report | Print
Jul 29, 2024 -

Basil Toyota responded

Thank you for the great review!

July 26, 2024

Fast friendly professional courteous service from the time I walked into the dealership until I left More

by dkrasfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia, Jen Wisniewski
Report | Print
Jul 29, 2024 -

Basil Toyota responded

Thank you for the kind words!

May 06, 2024

I have been using this dealership for many years and they have always provided excellent service for me. More

by tomcimpi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jun 14, 2024 -

Basil Toyota responded

Thank you for the great review!

April 21, 2024

I have always been treated with dignity and respect Every one in the parts department has been great More

by dianabut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Soucia
Report | Print
Apr 22, 2024 -

Basil Toyota responded

Thank you so much for your review of our team, we pride ourselves on treating every customer with integrity, dignity, and respect.

April 02, 2024

Close to my home. Sales staff was knowledgeable. He responded well to questions and requests. More

by ledge12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Lang
Report | Print
February 28, 2024

The sales person Ken was very good and kept me informed and went out of his way to help More

by Richardwydysh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Nole
Report | Print
February 27, 2024

I purchased a new RAV4 from them. Primarily because they maintained a relationship without putting a lot of pressure on me. I was able to take my time, do my research and make a deci More

by Bgrieshober
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate
Report | Print
February 14, 2024

I have used Basil Toyota since I moved to Lockport NY. Bought several vehicles and had all of them service there and never had any problems. More

by Flash Rorick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mcquade, Jen Wisniewski
Report | Print
1
2
3
...
52