Basil Toyota

Salesman was very helpful, accommodating and knowledgeable. Arranged two cars to test drive while easily handling two customers. Purchase was quick and well organized. This was highly apprecia knowledgeable. Arranged two cars to test drive while easily handling two customers. Purchase was quick and well organized. This was highly appreciated . More

Very friendly workers. I was very pleased with Ken who was my sales rep. Ken said he was new, I felt he was very informative and helpful. I would recommend friends and family to visit the Basil Toyota dea was my sales rep. Ken said he was new, I felt he was very informative and helpful. I would recommend friends and family to visit the Basil Toyota dealership when looking for a new or used vehicle! More

Everything went well. We didn’t get a call that it was done but we stopped in to see and it was. All in all it was very easy, had a loaner too so we could go shopping while they worked on the car. done but we stopped in to see and it was. All in all it was very easy, had a loaner too so we could go shopping while they worked on the car. More

They completed the replacement of my low pressure fuel pump on my 2019 Tacoma under the specified time Toyota had printed on my recall notice. I was in and out in one hour and 30 minutes. Great job! pump on my 2019 Tacoma under the specified time Toyota had printed on my recall notice. I was in and out in one hour and 30 minutes. Great job! More

We weren't sure whether we were going to buy or lease a vehicle, but within minutes of meeting salesperson Cole Murrell, we knew we were in good hands. He matched us with a gently used 2018 Rav 4 with only vehicle, but within minutes of meeting salesperson Cole Murrell, we knew we were in good hands. He matched us with a gently used 2018 Rav 4 with only 15,000 miles on it, at a great price. The transaction went smoothly and seamlessly, and within hours we left the dealership with our new (to us!) beautiful vehicle. We couldn't be happier with the salesperson, the service team who prepped our vehicle, and the finance team! It was a completely wonderful experience! We have been solely Toyota purchasers since 2006, and this is our new dealership of choice that we will certainly recommend to others. More

I arrived early for my appointment, and my vehicle was immediately taken in for servicing. The service staff was friendly, informative, and engaging. Overall, the experience was very professional and en immediately taken in for servicing. The service staff was friendly, informative, and engaging. Overall, the experience was very professional and enjoyable!! Kudos to the service staff!!☺ More

I was interested in a Toyota Supra so there was a discounted price on their website. It also stated if you fill out your information, you can get an E-Price. So I completed the online form and submit discounted price on their website. It also stated if you fill out your information, you can get an E-Price. So I completed the online form and submitted it and instantly an Eprice showed. I then received an email from Jennifer Wisniewski regarding the Supra. I stated I received an Eprice and am interested in purchasing the car . I told her I am an out of state buyer. I told her to give me the payments based on the Eprice and sales tax based on my residency. She emails back and gives me a quote on a monthly payment. That quote was way off compared to my calculations. Again my calculations were based on the Eprice plus dealer fees plus sales tax. Her quote was over $100 a month more than my quote. Her quote was based on MSRP of the car while my quote was based on the Eprice which was $6500 off the price of the car. I then emailed her my calculations. This was on Tues April 26, 2021. So far as of this writing on April 28, 2021, there has been no response from anyone from the dealership. Talk about poor customer service. I guess they are not interested in selling a customer a car. Why would anyone want to do business with this dealership? I will never recommend this dealership to anyone. The good news is I went to a local dealer to test drive the Supra. I enjoyed the car and I showed them the eprice that I received from Basil Toyota. They matched the price of the car and I bought the car on the spot! I also saved shipping costs as well. Well it looks like even though Basil Toyota will not match their own Eprice, at least other dealers will. More

I brought my Rav 4 in for recall service. The service was finished much faster than I thought it would take. Steve, the service technician, noticed that my inspection was due and also took care of that so t finished much faster than I thought it would take. Steve, the service technician, noticed that my inspection was due and also took care of that so that I wouldn’t have to come back again in a short time. More