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Basil Resale Sheridan

Williamsville, NY

4.5
261 Reviews
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4131 Sheridan Dr

Williamsville, NY

14221

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Showing 261 reviews

December 01, 2020

Todd was so helpful in guiding me on my journey on picking out a car. His patience and knowledge was awesome. I appreciate his assistance so much. More

by Patrick from Amherst
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Hammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2020

I was very impressed with basil resale center I was totally satisfied with my salesman todd he was polite ,courteous, and seemed to know alot about used vehicles on the lot.i will come back and see More

by Glaserauto
Customer Service
Recommend Dealer
Yes
Employees Worked With
Todd Hammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2020

Todd@Basil on Sheridan drive in Williamsville Ny, is the best! The whole team was Great! Everyone was very helpful, and professional. The team made sure I found what I was looking for. Thanks everyone. More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Hammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2020

Had an amazing buying experience! Todd Hammar was a first class salesman that went out of his way to make the sale!! Top notch all More

by Aj3058
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Hammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven the finance agent was fantastic!!
November 13, 2020

Excellent buying experience! This was my first car purchase from a dealership. I was a little apprehensive but Jay and Sandy were beyond helpful. They found me my perfect car in the matter of minutes. More

by Bridget Anger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy McQuestion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Hughes
November 12, 2020

They were great at getting me a vehicle, went out of there way to sell me one but the only thing i was disappointed in was the truck should of been cleaned and washed before i left ,inside windows were More

by sloatscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Schultz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy McQuestion
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Soucia
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2020

Experience was better than it was 2 years ago. Although I am happy with the equinox I would have preferred a minivan which we couldn’t work out More

by Ives.marguerite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky
November 03, 2020

Todd was great! He helped me get into a newer vehicle with a payment that I was comfortabale with. Great experience. Will be back for more vehicles down the road. More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Hammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2020

After, a rocky start with the purchase of my vehicle and addressing my concerns and issues, they have been resolved. Pleased with Todd Hammer's immediate response. More

by MrMaryland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Hammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Van Schoonhoven
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Basil Resale Sheridan responded

We're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at basilcares@basilresale.com to further discuss your visit.

October 28, 2020

Had a great time buying a car! Patrick introduced me to Rick the floor manager, who made it a fast and easy shopping experience. Able to get me out of my older jeep into a new one! More

by shania
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
rick
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