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Basil Resale Sheridan

Williamsville, NY

4.5
259 Reviews
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4131 Sheridan Dr

Williamsville, NY

14221

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Showing 259 reviews

December 21, 2021

As long as Jake is working here we will definitely be repeat customers! Excellent customer service!! More

by chuke34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Groll
Jan 07, 2022 -

Basil Resale Sheridan responded

Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you!

December 18, 2021

The sales person Tod and his whole support team and management was very receptive helpful. I love my car and I appreciate how professional and resourceful the Basil team was More

by Ben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Hammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Basil Resale Sheridan responded

It is great to see you had such a positive experience with us. Your recommendation means so much and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 17, 2021

Never replied with an answer if vehicle available or not. Had to contact and complete purchase with different dealership. More

by mtchspd
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cassie Soucia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Basil Resale Sheridan responded

Thank you for taking the time to leave your feedback, we are always looking to improve our process and take experiences like this into consideration.

October 08, 2021

As always, Sarah, Mary and Corey were fantastic to deal with at Basil Resale Transit! No pressure and great atmosphere, 3rd vehicle purchased by our family in 2 years - will be back! More

by tojekmike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Mayle
Nov 09, 2021 -

Basil Resale Sheridan responded

Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by!

September 22, 2021

I had a great experience with Todd he was very friendly and helpful without being pushy understood all my needs provided me with the perfect truck gave me a nice full tank of gas and great service when you More

by Bmh141998
Recommend Dealer
Yes
Employees Worked With
Todd Hammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Basil Resale Sheridan responded

We're happy you found our staff to be so supportive during your experience. If you ever need anything else from us, please feel free to give us a call or stop by, have an awesome day!

June 19, 2021

I had a very good experience at Basil buying my used car. It was quick, efficient, pleasant, with no issues. Everyone I dealt with was very helpful. I was out the door the next day within an hour…I would rec More

by cherylferrand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Hammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes
Jul 13, 2021 -

Basil Resale Sheridan responded

Hello Cheryl, so glad to hear you had such a good experience while working with our team! Thank you for such a kind review!

June 10, 2021

After reading good reviews and a friends reference I went to Basil resale. I was terribly disappointed.I was offered a bottle of water when I first got there. I was offered $500 less for my trade than a prev More

by carshopper
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick (person I spoke with on phone)
April 12, 2021

We had a great experience from the website, phone conversation, walking in to test drive a vehicle, and purchasing. The staff was welcoming and answered our questions and concerns to our satisfaction More

by Minivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David O'Donoghue, Jason, and the person from the financial department
April 05, 2021

Very friendly and helpful without being pushy. Went several places (Buffalo to Syracuse) exploring models and deals. Happiest with service at Basil by far. Todd was very nice and eager to help any way More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Hammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2021

I had a great experience with John Lombardi. He helped my wife and I out and made our experience at your store great. Thank you John More

by Jlista31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lombardi
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