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Basil Resale Sheridan

Williamsville, NY

4.5
261 Reviews
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4131 Sheridan Dr

Williamsville, NY

14221

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Showing 261 reviews

March 27, 2024

Darius was amazing to work with. He was not pushy and answered all of my questions making the trading process go so smoothly. Would highly recommend this dealership and ask for Dariu More

by mendela01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darius
March 06, 2024

Very impressed with Basil! ! Bailey gave us such great service and took such good care of us to help me find my dream car!! Highly recommend Bailey if you ever plan on going in More

by Abawol06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey
March 04, 2024

I was very pleased with my salesman and the whole process. Willing to work with you for the best deal. More

by Amwallace55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Ertel
February 24, 2024

I had the pleasure of working with Jacob and he went above and beyond. He was very kind and understanding. I was able to walk out with a 2019 that I didn’t even know I wanted. Thank you so much! More

by Courtney M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Groll
February 14, 2024

Wonderful experience with Basil Resale. Austin did an amazing job getting the GM and Finance manager to understand my complicated situation and get me in a vehicle as quickly as possible. More

by Jennifer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin
February 05, 2024

Overall, it was a good experience with Basil Resale on Sheridan. Steve, the salesperson I worked with, was great and did a fantastic job. There was miscommunication about my old car I traded in. It had t More

by Rick
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Baller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kent
January 28, 2024

Worst service department by far. They tell you one price , then it goes up even more. Then when you go to pick up your vehicle , it costs even more. Do not recommend More

by Ourtwins3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan and Jeremy at the transit store
Jan 30, 2024 -

Basil Resale Sheridan responded

We're disappointed to hear that you had a negative experience with us and we'd like to learn more about your visit. Please email us basilcares@basilresale.com, we have already escalated your feedback to our Management Team.

December 30, 2023

I had a great experience at Basil Resale Sheridan. Ray Baller gave me a very good deal on a Honda Accord, everything went smoothly, and he was very efficient during the entire process. He was also ver More

by dimitrevalkanov
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Baller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
December 10, 2023

I loved my experience at basil on Sheridan It was a bit of a challenge getting me approved but Ray made it happened which was a miracle. I’m for ever a customer Awesome experience More

by turnerkaren14209
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Baller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2023

Chris was great. He took the time to work through the process with my daughter when buying a car. He guided her into what she could afford and made the process smooth More

by bgirl1020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gruenauer
Nov 15, 2023 -

Basil Resale Sheridan responded

Thank you so much for your kind words and praise of our team! We're so happy that we could help your daughter find her perfect car!