Basil Resale Sheridan

I had the pleasure of working with Jacob and he went above and beyond. He was very kind and understanding. I was able to walk out with a 2019 that I didn’t even know I wanted. Thank you so much! above and beyond. He was very kind and understanding. I was able to walk out with a 2019 that I didn’t even know I wanted. Thank you so much! More

Wonderful experience with Basil Resale. Austin did an amazing job getting the GM and Finance manager to understand my complicated situation and get me in a vehicle as quickly as possible. Austin did an amazing job getting the GM and Finance manager to understand my complicated situation and get me in a vehicle as quickly as possible. The whole team was great to work with. This is my third experience with Basil and you don't keep going back to a place unless you know they are going to take care of you. More

Overall, it was a good experience with Basil Resale on Sheridan. Steve, the salesperson I worked with, was great and did a fantastic job. There was miscommunication about my old car I traded in. It had t Sheridan. Steve, the salesperson I worked with, was great and did a fantastic job. There was miscommunication about my old car I traded in. It had to be towed to Basil and I informed Basil that I wanted all the items in the old car to transfer to the new car. Instead, the car was towed away across state without my knowledge. Basil contacted the junk yard where it was towed and informed them of the items I needed returned. Supposedly, they are going to ship them back to Basil via Fedex. A part also had to be shipped to a Basil Ford dealer in Niagara Falls where they took the Ecosport I had purchased to pass inspection, It did take a week to get the car back, but it finally came. Outside of these two issues, I was happy with how I was treated at Basil and give my recommendations for buying a car at Basil Resale. More

I had a great experience at Basil Resale Sheridan. Ray Baller gave me a very good deal on a Honda Accord, everything went smoothly, and he was very efficient during the entire process. He was also ver Ray Baller gave me a very good deal on a Honda Accord, everything went smoothly, and he was very efficient during the entire process. He was also very polite and respectful throughout our interaction. Just look for the guy with the big smile and he will take good care of you. More

I loved my experience at basil on Sheridan It was a bit of a challenge getting me approved but Ray made it happened which was a miracle. I’m for ever a customer Awesome experience of a challenge getting me approved but Ray made it happened which was a miracle. I’m for ever a customer Awesome experience More

Most of us have certain expectations when we approach a dealer to buy our car. Wipe your mind of preconceptions. Basil resale doesn't just raise the bar - it sets a new Gold Standard in customer service fo dealer to buy our car. Wipe your mind of preconceptions. Basil resale doesn't just raise the bar - it sets a new Gold Standard in customer service for the automotive industry. I went with a heavy heart to sell my car because of serious medical issues. I was deeply touched with the unparalleled compassion and professionalism I received from Patrick and Justin at Basil resale. These two young gentlemen went above and beyond proficiency; their experience with cars and people is clearly remarkable. The car meant more than transportation to me, and they immediately recognized this. The vehicle was in excellent condition and they quickly realized the loving care displayed, and by understanding the situation, conducted the transaction with the utmost compassion and graciousness. As far as I'm concerned you can search the planet over and never find better people to deal with. Basil resale, Patrick and Justin are among the few rare individuals who still personify "old world customer service." They offered me the highest possible price, came and picked up the car, took care of all the paperwork and delivered a check - right to my home. To say this is rare indeed, is an understatement. I was treated with warmth and respect - unparalleled service in today's business environment. Go see Basil - it doesn't get any better! More

I had another great experience. Mike Turturro the sale representative was Great I would definitely recommend him to anyone. Mike Turturro the sale representative was Great I would definitely recommend him to anyone. More

Terrible experience from the day I drove off the lot! Took them 5 months to fix my check engine light. While that was being fixed at the Buick dealership my car was hit on the back bumper. They let me ta Took them 5 months to fix my check engine light. While that was being fixed at the Buick dealership my car was hit on the back bumper. They let me take my car home without telling me. I noticed it that evening went back the next day. They still have not fixed the damage they caused on May 22nd. Now my check engine light just cam on again. More