Basil Resale Sheridan

The service was excellent. From my sales professional to the business manager. I came in not really expecting to get a vehicle, but I walked out with my 2011 Chevy malibu and I'm in love. Chris Kivi was so the business manager. I came in not really expecting to get a vehicle, but I walked out with my 2011 Chevy malibu and I'm in love. Chris Kivi was so great and friendly. I definitely will recommend anyone to come there. I literally cried when I left the dealership because I was so happy. More

Absolutely the worst experience ever was very pushy didn't care about anything but him self way over confident tried to get you to buy something other then what you wanted. I was very blunt with the ma didn't care about anything but him self way over confident tried to get you to buy something other then what you wanted. I was very blunt with the man and told him that I didn't like him at all due to his rudeness and wanted someone else to sell me the car other than him and he stated to me and I quote "for $50 bucks commission its not worth my time and would rather give the sale to someone else!". asked him if we could negotiate the price and he said "NO! THIS IS NOT NEGOTIABLE! ITS A TAKE IT OR LEAVE IT!" I would not recommend the basil dealership at all I know they have a lot of them but when you have people that work for Mr. Basil like that how could you ever want to buy a car there? There internet dept was nice and there director was very nice also but as far as salesman the one i dealt with was just awful if it weren't for that man things would have been fine. Just So EVERYONE knows that this specific dealership is at 4131 Sheridan Dr. Williamsville NY More