
Basil Resale Sheridan
Williamsville, NY
Filter Reviews by Keyword
By Type
Showing 259 reviews
Amazing Great customer service and very helpful when looking for my first car staff is very friendly and took care of a lot best dealership I’ve been too Great customer service and very helpful when looking for my first car staff is very friendly and took care of a lot best dealership I’ve been too More
Amazing and helpful Sandy was so supportive and listened to my every criteria. He was not going to let me leave with out the suv I wanted. Everyone was so friendly and ho Sandy was so supportive and listened to my every criteria. He was not going to let me leave with out the suv I wanted. Everyone was so friendly and honest. More
Easiest car shopping experience I've ever had! We had a great experience at Basil. Joe Santalucia was easy going, very knowledgeable, and genuinely got to know us as customers and people. We never We had a great experience at Basil. Joe Santalucia was easy going, very knowledgeable, and genuinely got to know us as customers and people. We never felt pressured to make a decision or forced into a car we weren't interested in. We were in and out with a new car within 2 to 3 hours....by far the fastest and easiest experience I've ever had purchasing a car. I highly recommend Basil and Joe and I'm not an easy customer to impress! More

Dream Car!! I drove to Buffalo from Rochester because I couldn't pass up taking this car for a test drive. Ray was great to deal with! He was easy going and not p I drove to Buffalo from Rochester because I couldn't pass up taking this car for a test drive. Ray was great to deal with! He was easy going and not pushy at all. I didn't need to trade up but definitely wanted to. He was able to negotiate a deal with my trade in that left both parties feeling satisfied. I was able to drive my new car off the lot that day! Definitely would recommend Basil and especially Ray. Thanks so much, I love my new wheels! PS... Sandy was great too... very funny! More

Toyota ticoma We have purchased 4 vehicles from dave with no problems.Good service free oil changes. Would recommend to others.😉great seletion of cars nice and cle We have purchased 4 vehicles from dave with no problems.Good service free oil changes. Would recommend to others.😉great seletion of cars nice and clean. More
Amazing Customer Service. Ray went above and beyond to assist with getting the car that I wanted. From start to finish he provided an amazing experience. I came in with my own Ray went above and beyond to assist with getting the car that I wanted. From start to finish he provided an amazing experience. I came in with my own personal concerns and he understood, worked hard to get me the car I needed for the payment I wanted. Made sure he addressed all my concerns and assured me I was getting they had to offer. More

Awesome experience I highly recommend this place. All the salespeople I spoke with were friendly and you can joke around with them. I felt comfortable while there. Then I highly recommend this place. All the salespeople I spoke with were friendly and you can joke around with them. I felt comfortable while there. Then they gave me a great deal on my new Ram pick up. They worked with me and my credit and got me into the truck I wanted. Ray is the man to see. 5 stars for sure! More

Wonderful experience! Ray is a true professional! Literally, had us in and out, zero hassle, the entire staff makes you feel like you are right at home! If you get lucky li Ray is a true professional! Literally, had us in and out, zero hassle, the entire staff makes you feel like you are right at home! If you get lucky like we did they order pizza and feed you as well! Looking forward to our new vehicle and the adventures ahead! More

Excellent and Friendly Ray was extremely professional, friendly, and transparent. The entire process was efficient and hassle free. Interactions with each associate were ple Ray was extremely professional, friendly, and transparent. The entire process was efficient and hassle free. Interactions with each associate were pleasant and will return for my next vehicle purchase. More
Excellent customer service I sold my vehicle at basil resale Sheridan . The customer manager Patrick Schultz went above and beyond to ensure i would get the best deal . After st I sold my vehicle at basil resale Sheridan . The customer manager Patrick Schultz went above and beyond to ensure i would get the best deal . After stopping at two dealerships before this one , Patrick was right all along . Basil resale Sheridan was able to offer me the most money and made the whole process easier than i ever expected. More