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Basil Resale Sheridan
Williamsville, NY
261 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 24, 2018
Unprofessional and unconsidered Don’t feel like typing out all the problems I had with basil just know there’s a lot!!!!! And I don’t appreciate how they take care of they people Don’t feel like typing out all the problems I had with basil just know there’s a lot!!!!! And I don’t appreciate how they take care of they people More
by dasongirlta
Verified Customer
July 24, 2018
Nightmares with service, and whole experience. After 2 years car is worth $4000 less than what I owe. Warranty did not cover many of the repairs needed. Can't repair certain Chrysler parts. Conver After 2 years car is worth $4000 less than what I owe. Warranty did not cover many of the repairs needed. Can't repair certain Chrysler parts. Convertible top, power seat, radio, and TIPM systems all have problems now - on my own - with a piece of Basil JUNK! More
by BUFFALO27
Employees Worked With
Salesman offered me "prayers" when I told him of problems.
July 23, 2018
Friendly Sandy took care of us nice guy thank you again they worked with my financial situations and got me a low payment thanks basil 🖒! Recommend it and do Sandy took care of us nice guy thank you again they worked with my financial situations and got me a low payment thanks basil 🖒! Recommend it and dont forget the free oil changes for life. More
by nancyleistman123
Employees Worked With
July 23, 2018
Awesome dealership They definitely live up to their word and go the extra mile for you both in the sales and service department. I highly recommend this for anyone look They definitely live up to their word and go the extra mile for you both in the sales and service department. I highly recommend this for anyone looking for a quality used/pre owned car More
by BILLWEZ2
Employees Worked With
July 23, 2018
Personable, friendly, knowledgeable My experiences at Basil Resale have been pleasant, affordable and informational. I have received information to assist me is increasing my credit rati My experiences at Basil Resale have been pleasant, affordable and informational. I have received information to assist me is increasing my credit rating and what to look for in purchasing my next vehicle. More
by KARENDOWENS
Employees Worked With
Service, Joe Santalucia
July 23, 2018
Great Service Everyone at Basil has always been professional at all times great employees. Everyone is kind and Curtis. Always trying make sure customer get good de Everyone at Basil has always been professional at all times great employees. Everyone is kind and Curtis. Always trying make sure customer get good deals. More
by SS_WILLIAMS
July 23, 2018
over all I love Basil Resale but I spent 4 hours in there to close a deal, didn't take me that long with Sandy. I had to call to find out when I would receive I love Basil Resale but I spent 4 hours in there to close a deal, didn't take me that long with Sandy. I had to call to find out when I would receive my check from the extended warranty I had on my Versa, never found out from my salesman Tony. I don't know how much experience he has but he was very nice and polite. Never got a follow up email like I did before and didn't get a coffee mug like I did before. I will recommend Basil to my friends, as you do have the best deals, most of my family shops at Basil More
by Karol
Employees Worked With
July 23, 2018
I wouldnt give my enemy their number I bought a truck from them the engine went 9 months later .they have had the truck since December of 2017 saying they are fixing it. After 8 months th I bought a truck from them the engine went 9 months later .they have had the truck since December of 2017 saying they are fixing it. After 8 months they are still telling me they are doing everything they can but I don't have a vehicle.i had to get a lawyer.but they still want me to make payments.they are rude the hang up on you when you call. More
by KIZZIE2SWEET
Employees Worked With
Other Employees :
Kevin in service,Dave in leasing,and manager of basil
July 23, 2018
Amazing Experience at Basil Resale Center! My experience at Basil Resale Center was a great one. John Lombardi was very helpful with my entire process and experience. From helping me choose my My experience at Basil Resale Center was a great one. John Lombardi was very helpful with my entire process and experience. From helping me choose my vehicle (one that I love!) to answering all of my questions he couldn’t of been more helpful and kind. I highly recommend anyone to go to this dealership and to ask for John! More
by cvelocci21
July 23, 2018
Great! Hade a oil change took great care of me. Got me in and out in a short period of time. They treat me great every time I get service. Hade a oil change took great care of me. Got me in and out in a short period of time. They treat me great every time I get service. More
by T5MARTIN
Employees Worked With
Joe Santalucia
