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Basil Resale Sheridan

Williamsville, NY

4.5
261 Reviews
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4131 Sheridan Dr

Williamsville, NY

14221

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Showing 261 reviews

August 09, 2018

Great experince!! My husband and I received great customer service! They worked with us to stay within our budget and we did not feel pressured into buying something we More

by SALJOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Baller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2018 -

Basil Resale Sheridan responded

We're so happy to hear it! Happy driving!

August 09, 2018

oil change Staff was very friendly, efficient & rechecked vehicle to make sure it was update in the system before I went to car. Thank you very much. More

by nanclead43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 17, 2018 -

Basil Resale Sheridan responded

Happy to hear it! Welcome to the family!

August 07, 2018

Great friendly service My husband and I went to Basil looking for an affordable previously loved vehicle. We were instantly met by a very nice salesman who worked with us, a More

by Janicepinney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Baller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2018 -

Basil Resale Sheridan responded

We appreciate your kind review! Happy driving

August 02, 2018

Awesome! The customer service was outstanding. The car salesman Ray Lee Baller was very knowledgeable of the cars and he introduced me and my wife to a afforda More

by C.hardy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Baller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2018 -

Basil Resale Sheridan responded

We're so happy to hear it!

August 02, 2018

Fast professional and polite. Since the purchase of my vehicle I've returned for free oil changes and annual warranty inspection. Each experience was pleasant and I did not h More

by DIVABUTTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Baller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2018 -

Basil Resale Sheridan responded

Welcome to the family!

August 02, 2018

It has been awesome. Ray Bella has bent over backwards for my Grandson on replacing in his vehicle. He is friendly, kind, knowledgeable and caring. The finance associate w More

by Paulette123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Baller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2018 -

Basil Resale Sheridan responded

We're so happy to hear it! Happy driving!

July 31, 2018

Friendly service The service department is friendly and understanding when you come in with a issue on your vehicle and try’s to get to the bottom of it as soon as pos More

by kc9969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2018 -

Basil Resale Sheridan responded

Thanks to you!

July 30, 2018

THE BEST IN PROMPT SERVICE- THE BEST OF SERVICE, THEY EXPLAIN PROBLEM AND FULL COST BEFORE REPAIRS, MOST IMPORTANT THEY STAND BEHIND THE REPAIRS PERFORMED. THANK YOU BASIL. SER More

by ALLENFREE04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SALES/USED CAR BUYER-DAVID E. O'DONOGHUE / SERVICE ADVISOR-TOMMY MERTZ / THERESA L. CARR
July 27, 2018

3 visits and 3 great cars ! On my first visit I bought my wife a Lincoln MKZ. On my second visit I bought a Caddilac CTS This time we traded the MKZ for a Chrysler 300. All great More

by SR300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott did an excellent job also 5 stars !
July 27, 2018

Awesomeness I had the best salesman ever fast and easy, no pressure, just awesome focus and attention to my every need!! I recommend David Neu to all !!!! More

by Team9397
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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