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Basil Resale Sheridan
Williamsville, NY
259 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 259 reviews
August 07, 2018
Great friendly service My husband and I went to Basil looking for an affordable previously loved vehicle. We were instantly met by a very nice salesman who worked with us, a My husband and I went to Basil looking for an affordable previously loved vehicle. We were instantly met by a very nice salesman who worked with us, and our budget, to put us in the best possible ride for our money! It was such a smooth, easy, stress-free transaction. I would highly recommend them to anyone who is looking for a used car! More
by Janicepinney
Employees Worked With
August 02, 2018
Fast professional and polite. Since the purchase of my vehicle I've returned for free oil changes and annual warranty inspection. Each experience was pleasant and I did not h Since the purchase of my vehicle I've returned for free oil changes and annual warranty inspection. Each experience was pleasant and I did not have to wait around all day. I have not had any problems todate. More
by DIVABUTTER
Verified CustomerEmployees Worked With
August 02, 2018
It has been awesome. Ray Bella has bent over backwards for my Grandson on replacing in his vehicle. He is friendly, kind, knowledgeable and caring. The finance associate w Ray Bella has bent over backwards for my Grandson on replacing in his vehicle. He is friendly, kind, knowledgeable and caring. The finance associate was very kind and helpful to my grandson also. That is why I brought my sister back to Ray when she was looking for a used car. I cannot say enough about how wonderful Ray Bella and your dealership is! Keep up the great work. More
by Paulette123
Employees Worked With
August 02, 2018
Awesome! The customer service was outstanding. The car salesman Ray Lee Baller was very knowledgeable of the cars and he introduced me and my wife to a afforda The customer service was outstanding. The car salesman Ray Lee Baller was very knowledgeable of the cars and he introduced me and my wife to a affordable car. Buying the car was easy and didn't take long at all. It was a great experience. More
by C.hardy
Employees Worked With
July 31, 2018
Friendly service The service department is friendly and understanding when you come in with a issue on your vehicle and try’s to get to the bottom of it as soon as pos The service department is friendly and understanding when you come in with a issue on your vehicle and try’s to get to the bottom of it as soon as possible. More
by kc9969
July 30, 2018
THE BEST IN PROMPT SERVICE- THE BEST OF SERVICE, THEY EXPLAIN PROBLEM AND FULL COST BEFORE REPAIRS, MOST IMPORTANT THEY STAND BEHIND THE REPAIRS PERFORMED. THANK YOU BASIL. SER THE BEST OF SERVICE, THEY EXPLAIN PROBLEM AND FULL COST BEFORE REPAIRS, MOST IMPORTANT THEY STAND BEHIND THE REPAIRS PERFORMED. THANK YOU BASIL. SERVICE DEPT. More
by ALLENFREE04
Employees Worked With
SALES/USED CAR BUYER-DAVID E. O'DONOGHUE / SERVICE ADVISOR-TOMMY MERTZ / THERESA L. CARR
July 27, 2018
3 visits and 3 great cars ! On my first visit I bought my wife a Lincoln MKZ. On my second visit I bought a Caddilac CTS This time we traded the MKZ for a Chrysler 300. All great On my first visit I bought my wife a Lincoln MKZ. On my second visit I bought a Caddilac CTS This time we traded the MKZ for a Chrysler 300. All great purchases. The salesman Tony Dye went the extra mile to help.From the time you walk in the door you feel welcome Thanks again to every employee in the building ! More
by SR300
Employees Worked With
Other Employees :
Scott did an excellent job also 5 stars !
July 27, 2018
Awesomeness I had the best salesman ever fast and easy, no pressure, just awesome focus and attention to my every need!! I recommend David Neu to all !!!! I had the best salesman ever fast and easy, no pressure, just awesome focus and attention to my every need!! I recommend David Neu to all !!!! More
by Team9397
Employees Worked With
July 24, 2018
Unprofessional and unconsidered Don’t feel like typing out all the problems I had with basil just know there’s a lot!!!!! And I don’t appreciate how they take care of they people Don’t feel like typing out all the problems I had with basil just know there’s a lot!!!!! And I don’t appreciate how they take care of they people More
by dasongirlta
July 24, 2018
Nightmares with service, and whole experience. After 2 years car is worth $4000 less than what I owe. Warranty did not cover many of the repairs needed. Can't repair certain Chrysler parts. Conver After 2 years car is worth $4000 less than what I owe. Warranty did not cover many of the repairs needed. Can't repair certain Chrysler parts. Convertible top, power seat, radio, and TIPM systems all have problems now - on my own - with a piece of Basil JUNK! More
by BUFFALO27
Employees Worked With
Salesman offered me "prayers" when I told him of problems.
