Basil Resale Sheridan

No issues I have had no issues with sales or service. They have been receptive when there was an issue. Good customer service each time I was there. I have had no issues with sales or service. They have been receptive when there was an issue. Good customer service each time I was there. More

This is the way to buy a truck. Todd was an excellent representative of your Company. The vehicle was waiting for me. It was clean. The deal was low pressure and the staff was prof Todd was an excellent representative of your Company. The vehicle was waiting for me. It was clean. The deal was low pressure and the staff was professional. More

Super service I drove up without an appointment and was served promptly: first oil change with extras; no charge. The truck is a worker with creature comforts. No r I drove up without an appointment and was served promptly: first oil change with extras; no charge. The truck is a worker with creature comforts. No regrets or problems whatsoever. More

Above and Beyond Todd and Ray went above and beyond to get me into a newer car. They listened to my needs and worked with me on securing a car to meet my specification Todd and Ray went above and beyond to get me into a newer car. They listened to my needs and worked with me on securing a car to meet my specifications. I have purchased several cars from Basil Resale Sheridan and will continue to do so because of service like this. Highly recommended. More

Friendly and efficient I've purchased cars from Basil before. I had to replace my 2011 Malibu (bought it at Basil) after it was totaled in an accident. They helped fill my n I've purchased cars from Basil before. I had to replace my 2011 Malibu (bought it at Basil) after it was totaled in an accident. They helped fill my needs and budget and did it quite well. More

Poor customer experience Bought car in March. Dealer tried to add extended warranty package to my loan. Didn't think I would notice the added cost. Balked at furnishing cyber Bought car in March. Dealer tried to add extended warranty package to my loan. Didn't think I would notice the added cost. Balked at furnishing cyber sale discount despite advertising it applied to all sales that weekend period. Took five months to arrange for a loaner car for service work that was promised to correct deficiencies found at vehicle delivery. Loaner car is '09 with 145k miles and in poor condition. Just a bad experience all the way around. More

GMC Sierra This dealership has helped me both my Jeep and now my gmc I would send people to them all the time they are wonderful people This dealership has helped me both my Jeep and now my gmc I would send people to them all the time they are wonderful people More

Overall very pleased. The 2010 Impala I bought from them in 2011 has been the most reliable car I've ever had. They seem to have done a good job with their free oil changes The 2010 Impala I bought from them in 2011 has been the most reliable car I've ever had. They seem to have done a good job with their free oil changes I've been getting over the years, tho I think they could be a little faster. All employees did a good all around job. More

oil change Staff was very friendly, efficient & rechecked vehicle to make sure it was update in the system before I went to car. Thank you very much. Staff was very friendly, efficient & rechecked vehicle to make sure it was update in the system before I went to car. Thank you very much. More

Great experince!! My husband and I received great customer service! They worked with us to stay within our budget and we did not feel pressured into buying something we My husband and I received great customer service! They worked with us to stay within our budget and we did not feel pressured into buying something we didn't want. Our salesman Ray Baller was excellent and worked to get us a great deal. We will definitely be back again and will be referring family and friends!! More