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Basil Resale Sheridan

Williamsville, NY

4.5
259 Reviews
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4131 Sheridan Dr

Williamsville, NY

14221

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Showing 259 reviews

September 05, 2018

Amazing Team Effort The friendly, smiling, pleasant staff treated me like I was part of family. Answered all my questions with no grumbling. Sandy made my experience Awes More

by Clynch333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy McQuestion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve, Scott, Cory, Brian
Sep 10, 2018 -

Basil Resale Sheridan responded

Thanks to you! Happy driving & welcome to the family!

August 31, 2018

Fast and easy The customer service is outstanding. I called on a truck i was interested in and when i got to the dealer it was there waiting for me to test drive. T More

by Alex5683
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Hammar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2018 -

Basil Resale Sheridan responded

We hope you love your new truck! Happy driving!

August 29, 2018

Positive service experience will keep people coming back! The service department at Basil Resale( Sheridan Dr. ) has been terrific! I have dealt basically with Tom at the service desk. He is always very co More

by gsmpsn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom at the desk in service department.
Sep 10, 2018 -

Basil Resale Sheridan responded

We're so glad to hear! Happy driving!

August 28, 2018

Great service Always a great experience with basil resale on Sheridan dr. My salesman Ray was awesome, super friendly,informative and honest. I was very satistified More

by Awoj124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Baller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2018 -

Basil Resale Sheridan responded

We're so glad to hear it! Thank you for your business and happy driving!

August 28, 2018

Awesome cust service I had nothing but positive experience from Basil. I would highly recommend the dealership to everyone. Everyone in the Basil team was helpful and cour More

by lisajohnston66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Radosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2018 -

Basil Resale Sheridan responded

We appreciate the glowing review & your business! Happy driving!

August 27, 2018

Great service Fast service , great used car dealership, free oil changes for life a plus. Scheduling was quick, easy, with conveinient times. At time of appt. I was More

by FMD317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know the name of guy at service desk, I was their for oil change only.
Sep 10, 2018 -

Basil Resale Sheridan responded

Hi there, thank you for the review and the feedback. We will look into this. Thank you!

August 25, 2018

VIP Treatment I had a great experience buying from basil resale Sheridan. As soon as I pulled in, Brian was ready with the car I wanted to test drive. Talk to your More

by Rorymichael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Radosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2018 -

Basil Resale Sheridan responded

We're so glad you love your new Fusion!! Welcome to the family!

August 24, 2018

Five stars. I would recommend Basil resale to everyone!!! I love my new car, and my experience there was nothing least than I expected. Ray exceeded past my expec More

by Jhamara0514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Baller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2018 -

Basil Resale Sheridan responded

We appreciate your enthusiastic endorsement! Happy driving to you!

August 24, 2018

Efficient, polite, timely Since I have been a customer for a number of years, I have always been pleased with the service and attention I have received. I have purchased 3 car More

by rich120349
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sorry not good with remembering names.
Sep 10, 2018 -

Basil Resale Sheridan responded

We're so glad to hear that, thank you for putting your trust in us!

August 23, 2018

Tom always makes my service great My car was fixed, they provided me a loaner vehicle, Tom always takes good care of me.always prompt and courteous, very good service at basil More

by dross62964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom mertz
Aug 24, 2018 -

Basil Resale Sheridan responded

Cheers to you! Welcome to the family!

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