Basil Resale Sheridan

Horrible Service - Need learning! Experience was horrible. Do not recommend. Had issues with every single action to get a new vehicle after my total loss on the previous one finance by Experience was horrible. Do not recommend. Had issues with every single action to get a new vehicle after my total loss on the previous one finance by this same dealer, to find out everything was Basil’s mistake. Second guessing of keeping the new vehicle. More

I am the wife who brought car in for service. Horrible customer service. Lack of communication. Lack of concern for customer needs. Insensitive! Unfriendly. Brought car in at 8am was told w Horrible customer service. Lack of communication. Lack of concern for customer needs. Insensitive! Unfriendly. Brought car in at 8am was told would take few hours was provided transportation home....was contacted end of day that car was ready for pickup...they told me transportation pickup ended at 4pm among other things.....smh..FRUSTRATED!! Who knew😱 More

Best car salesman ever!!! Brian R. gave me the best experience with buying this vehicle. You can tell he genuinely cares about the customer and not about his commission check!! Brian R. gave me the best experience with buying this vehicle. You can tell he genuinely cares about the customer and not about his commission check!! This is the type of service people like and he needs a raise!! Again thanks Brian I will be sending a lot of family your way!!! More

Awesome Always a pleasure going into Basil everyone.is very friendly and helpful. Always willing to help with any questions. Everyone looks happy to be there. Always a pleasure going into Basil everyone.is very friendly and helpful. Always willing to help with any questions. Everyone looks happy to be there. More

Basil resale on sheridan is great overall The wait time on my oil change was quick the staff was great the only problem I had was there were no more Coffee Lol The wait time on my oil change was quick the staff was great the only problem I had was there were no more Coffee Lol More

I have always had excellent service from this location this location has always given me the best service, and communication about my vehicle. I hate when i have to take my car to Basil on Transit Road fo this location has always given me the best service, and communication about my vehicle. I hate when i have to take my car to Basil on Transit Road for Warranty work, they have some of the most rude individuals employed. More

Great service Brought my car in for service. The service team was great constantly updating me on the status of my vehicle, and ensuring all my needs were met in a Brought my car in for service. The service team was great constantly updating me on the status of my vehicle, and ensuring all my needs were met in a timely manner. More

Love our new truck! Detailing inside truck could of been better. Tailgate would not open because of stone stuck in by side latch do to stones left by previous owner. Detailing inside truck could of been better. Tailgate would not open because of stone stuck in by side latch do to stones left by previous owner. More

New Car!!!!! Brian was so awesome , when no dealship was able to help me he got the job done and for that I am so thankful I can with an impossible situation and h Brian was so awesome , when no dealship was able to help me he got the job done and for that I am so thankful I can with an impossible situation and he worked it out! Thanks again Brian More

Great scam Made "promises " they didn't keep and ignored my calls regarding them. Acted like I wasn't even contacting them. Don't bother getting anything in writ Made "promises " they didn't keep and ignored my calls regarding them. Acted like I wasn't even contacting them. Don't bother getting anything in writing because they don't keep their word on things. More