
Basil Resale Sheridan
Williamsville, NY
Filter Reviews by Keyword
By Type
Showing 261 reviews
Wonderful experience I stopped in a few months ago and Spoke with Todd in regards to trading in my Jeep. He was very helpful, knowledgeable and easy to work with. Earli I stopped in a few months ago and Spoke with Todd in regards to trading in my Jeep. He was very helpful, knowledgeable and easy to work with. Earlier this week, I traded my Jeep in and brought home a beautiful Dodge Ram. More
Honesty The sales guys and management are so honest and have one purpose in mind omg. They want to get u your car at a fair price. I did my research and these The sales guys and management are so honest and have one purpose in mind omg. They want to get u your car at a fair price. I did my research and these guys did 1000 better on the car. I have never not haggled over price there was nothing to haggle over. I'm a salesman and have never seen such service kindness no pressure and honesty. I did not know this type of dealer actually existed. The car is mint. Price unbeatable. Rob More
Worst ever they told me that it would build my credit up I tried several times to give the vehicle back that I was forced in and also they lied time after time they would take the car and have it more than m I tried several times to give the vehicle back that I was forced in and also they lied time after time they would take the car and have it more than me it was there every month and never fixed right also they said they would take me out the car than lie about it saying if it act up one more time they would take it back really I also called Sheridan dr numerous times for management never would get back More
inadequate customer service These people don't return calls or e-mails when they owe you money for cancelling service contracts,Service dept is inept and liars don't fix your veh These people don't return calls or e-mails when they owe you money for cancelling service contracts,Service dept is inept and liars don't fix your vehicle properly.They don't process paperwork in timely manner. Never buy from here. Zero customer service after the sale, More
Great buying experience. I knew what I wanted going in and my sales associate David Wagner made it all happen. He managed to get me a great deal and included everything I need I knew what I wanted going in and my sales associate David Wagner made it all happen. He managed to get me a great deal and included everything I needed. I came in with financing ready and they were able to get me an even better rate on top of everything else I asked for. I will definately recommend to my friends. More
They made it happen when nobody else would. David Wagner was my sales associate and i was amazed at his aggressiveness to get me in my dream car. I highly recommend working with David Wagner at David Wagner was my sales associate and i was amazed at his aggressiveness to get me in my dream car. I highly recommend working with David Wagner at Joe Basil Resale on Sheridan Dr. Thank you again for all your hard work! Loving my challenger! More
Very good buying experience I had David Wagner helping me with my vehicle purchase. We spoke a day prior on the phone and although I was very time crunched and traveled severa I had David Wagner helping me with my vehicle purchase. We spoke a day prior on the phone and although I was very time crunched and traveled several hours to come see the vehicle, he made it happen. He was very enthusiastic, helpful, and delivered a promising sale within my timeframe. Overall I found the dealership to be very friendly, not pushy, and there for their customers. I would definitely recommend this dealership to others. More
Best Place to buy a car Basil resale center is the best they are very very nice they go way out to help you they do not preasure into buying basil will work with you on what Basil resale center is the best they are very very nice they go way out to help you they do not preasure into buying basil will work with you on what you can pay a month when you finance your car they give you lots of options they even buy lunch or dinner. become a basil family member you get a lot join there family when you go there ask for steve or sandy they are the best so you need a car go there and no where else we are very very very happy thank you basil we our telling all our friends More
Unhappy Bought a car last month and promised me a 50 inch 📺. I called and text. Later I was sent chocolate chip cookies. Now I don’t have a TV. B/ c I gave m Bought a car last month and promised me a 50 inch 📺. I called and text. Later I was sent chocolate chip cookies. Now I don’t have a TV. B/ c I gave minds away.???????? More
Sales Representative Brandon McKenzie I went to Basil Resale to test drive a car i like. Brandon couldn't have been any more personable and straight forward concerning the bottom line on I went to Basil Resale to test drive a car i like. Brandon couldn't have been any more personable and straight forward concerning the bottom line on the price of the car. No" hard sell". No "it won't last at this price" no bs. He told me to give it some thought and call him if I had any questions concerning the car I test drove or any other car or price comparison question for that matter. Really great experience because of Brandons personable and honest approach. I would recommend him to anyone looking for a car. More