Basil Resale Sheridan

Mr. McQuestion is extremely helpful and will go out of his way to assist anyone. I would highly recommend going to him for any assistance. his way to assist anyone. I would highly recommend going to him for any assistance. More

Had a great experience with Basil Resale, Everyone treated me respect and openness from the salesman to the. office. They took care of all the details and my requests. Thanks to everyone at Basil Resa treated me respect and openness from the salesman to the. office. They took care of all the details and my requests. Thanks to everyone at Basil Resale. More

That have always treated me like I was their only customer and bent over backwards to get what ever vehicle I wanted at the price I could agree with. They their service department is next to none. I customer and bent over backwards to get what ever vehicle I wanted at the price I could agree with. They their service department is next to none. I have bought five vehicles from them and recommended them to other people who have also been satisfied More

Great dealership to work with! Ian was very helpful and made the buying process smooth and efficient. Customer service was a priority and management was easy to deal with as well! made the buying process smooth and efficient. Customer service was a priority and management was easy to deal with as well! More

Thanks Sandy and Jacob for your awesome service, you went above beyond with me. I really appreciate it thanks for everything. I got the car I really wanted. above beyond with me. I really appreciate it thanks for everything. I got the car I really wanted. More

PSA- Dont do business with Basil. Purchased a Ford Flex in July 2020 and still waiting for my registration. I emailed and called to find out that I don’t have it yet because I owe the dealership $400. Mins in July 2020 and still waiting for my registration. I emailed and called to find out that I don’t have it yet because I owe the dealership $400. Mins you my temp registration expired a month ago. I owed $400 because I was told I was paying $4000 down. When I get there I’m told it’s $4400. So I signed an iou for the $400. Now the drivers door is rusted on the inside of it to the point that it needs to be replaced. After going back and forth with my sales person Sara it was decided that $300 of the iou was being forgiven and I would pay to replace the door on my own. Sara stated to me that she would handle the remaining $100 herself. Also the windshield was leaking. Sara got me set up with the people to fix it no problem. As a result I need to have the car inspected again. Mind you I paid for the first one. So I go get it done. And I’m shocked to find out that I have to pay for it. I didn’t make the windshield leak. When I picked it up it had a severely torn wiper blade on it. Which in NYS fails inspection. Yet it had a bright new sticker on it. The financing of the car was a pain too. The finance company wasn’t being given the info they asked for “several times” as they put it. At any rate I now have an expired registration and the finance manager , Mary tells me via email that when I pay the $400 she will send my registration to the DMV. I’m not paying it. So if it’s not sent and I mean now I’ll be bringing the vehicle back. Basil can pay the finance company back and refund my $4000 deposit as my trade in has been sold already. My family has purchased 5 vehicles from Basil. This will be the last one. I’m going to repost this daily as it’s been removed already. It will be posted on my page and on the 18 yard sale groups I belong too. An add in the buffalo news starts in 2 weeks! More

The Basil Experience This is the 3rd vehicle my family has purchased; 2nd one for me at the Basil Sheridan Resale Center. I must say that all aspects of the sale were pro This is the 3rd vehicle my family has purchased; 2nd one for me at the Basil Sheridan Resale Center. I must say that all aspects of the sale were professional, smooth and easy going. Patrick Schultz went out of his way to accommodated my needs being handicapped and found the right vehicle. I traded in the 1st car purchased 4+ years ago and got a good deal. What impressed me is the length and effort he went to find my car offering 3 other vehicles that might fit my needs. I had a few things detailed and tweaked after, I found my car and the Service Department was great and very polite. Hats Off to the entire Basil Team!!! I will spread the word................... More

Worked with Wes, new associate he did a great job no pressure answered all my questions drove 2 hours took the car home same day! Finance is knowledgeable and the salesmanager is appreciative and unders pressure answered all my questions drove 2 hours took the car home same day! Finance is knowledgeable and the salesmanager is appreciative and understanding! More