Basil Resale Center Transit
Buffalo, NY
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I bought the Jeep 1/15/21 during winter so I never thought about testing the air conditioning until last week when the weather was nice and the air was not cold but felt warm. I made appointment for 8 thought about testing the air conditioning until last week when the weather was nice and the air was not cold but felt warm. I made appointment for 830am Thursday and no one was there to take care of me until 845am and I left the car with them. I get a call at 1130am 3 hours after dropping it off just to tell me Basil wants $145 to test the air conditioner. First of all the air conditioner should have worked when I bought the car. I have only had the car 2 1/2 months and being charged to test an air conditioner that should have worked in the first place . How could this not be covered under warranty when the car is 2 1/2 months old let alone should have been working when I bought the car. This is one disaster after another. More
I was planning on buying my 2nd car from Basil Resale on Transit on 1/8/21. The purchase was contingent on them buffing the outside of car and detailing the car that they promised me they would do which the Transit on 1/8/21. The purchase was contingent on them buffing the outside of car and detailing the car that they promised me they would do which they had over a week to do. I cleaned out my old car to get prepared for pick up of new car to then be told the car was never buffed or detailed it was only washed the week before. I know it was not detailed as the white in the car mats that say Jeep were black not white from dirt. More
As a single woman it’s unnerving buying a large ticket item, the people at this dealership make everything so easy and affordable. Very satisfied item, the people at this dealership make everything so easy and affordable. Very satisfied More
As always this company renders excellent work. They are very prompt in taking care of my vehicle and don't have to wait long.Thank you for the great work. very prompt in taking care of my vehicle and don't have to wait long.Thank you for the great work. More
Great dealership, very professional everyone working there...and the staff was so Pleasant...and a big shout out to my sales person... Brian..great job!!👍👍 there...and the staff was so Pleasant...and a big shout out to my sales person... Brian..great job!!👍👍 More
Rayan and his team did an outstanding job on my car they found the issue and fixed it and any other issues that came up very efficiently amazing job done my car is in excellent shape again Great Job Guys..W found the issue and fixed it and any other issues that came up very efficiently amazing job done my car is in excellent shape again Great Job Guys..Was in for engine light came on . More
Did not have to wait long ,the staff was very friendly and the waiting area was very clean and the price was right. Recommend to everyone. and the waiting area was very clean and the price was right. Recommend to everyone. More
Everyone was very nice! It seemed a little tough to get a deal done but we ended up figuring it out and got it done. I would recommend basil to anyone. deal done but we ended up figuring it out and got it done. I would recommend basil to anyone. More