Basil Ford

Routine service visit Whether it's for routine service or there's an issue with my car, the guys - Andrew, Jose, Dave - have always been friendly and helpful. I've never w Whether it's for routine service or there's an issue with my car, the guys - Andrew, Jose, Dave - have always been friendly and helpful. I've never waited more than a couple of minutes for their attention unless they were busy with other customers since they give me the same courteous attention too. More

Service and tires Robert was knowledgeable. Went over and above to service my needs. Price was ok but he tried to get it reduced. I was disappointed I could not get c Robert was knowledgeable. Went over and above to service my needs. Price was ok but he tried to get it reduced. I was disappointed I could not get credit approved for snow tires. More

Service was great I didn't wait long for service.everything was taken care of without a problem.i was in and out of the dealership in about 25 minutes.service is quik a I didn't wait long for service.everything was taken care of without a problem.i was in and out of the dealership in about 25 minutes.service is quik and reliable. More

My salesperson, Leon Arrington, is always top-notch! Basil Ford has been my dealership for at least the last 15 years. I have always dealt with Leon Arrington, a true professional. Thank you. Basil Ford has been my dealership for at least the last 15 years. I have always dealt with Leon Arrington, a true professional. Thank you. More

Great Listened and attentative made deal with no pressure he'd true to what was negotiated. After market accessories were installed to my satisfaction. Vehi Listened and attentative made deal with no pressure he'd true to what was negotiated. After market accessories were installed to my satisfaction. Vehicle was clean and full of fuel him delivery More

Great customer service Thanks to the Basil team for my recent repair om my 2011 F-150.Completed on time with satification of the the service repair. Team work!!! Thanks to the Basil team for my recent repair om my 2011 F-150.Completed on time with satification of the the service repair. Team work!!! More

25k check up Dealer was able to take car in with no appointment. I had a state inspection, oil change, tire rotation, and the 25000 mile maintenance performed. I w Dealer was able to take car in with no appointment. I had a state inspection, oil change, tire rotation, and the 25000 mile maintenance performed. I was given a ride home and picked up when car was ready. Car was ready when promised and it was cleaned. Luckily no problems were discovered. Job well done More

Great people and great service. From the time you walk through the door till I pulled out. No complaints here. Best place to buy a vehicle. people and great service. From the time you walk through the door till I pulled out. No complaints here. Best place to buy a vehicle. More

Excellence in Customer Service I received Excellence In Customer Service at Basil Ford. The service center and the sales team delivered professionalism in service. All of my questi I received Excellence In Customer Service at Basil Ford. The service center and the sales team delivered professionalism in service. All of my questions about my vehicle were answered in a patient and concerned manner. In addition, my vehicle was serviced efficiently and very timely . I will definitely share my experience with others. Thank you Basil Ford for letting me know quality customer service still exists. More

Best service manager Tammy Decker For over 20 years, I have taken my personal and business vehicles to Basil Ford and Trucks. Tammy Decker has been the most attentive, honest, and thou For over 20 years, I have taken my personal and business vehicles to Basil Ford and Trucks. Tammy Decker has been the most attentive, honest, and thoughtful Service Manager: aTrue Professional. When my staff were delinquent in getting the routine maintenance completed timely; she would alert my. Every recall, notice, etc; always a call. Buying a car is an investment; having your vehicle cared for and your business valued is a comfort not often found in today’s business. This is why I stay at Basil Ford- Tammy Decker. Ford should give her a National Recgnition More