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Basil Ford

Cheektowaga, NY

4.7
615 Reviews

1540 Walden Ave

Cheektowaga, NY

14225

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615 Reviews of Basil Ford

February 13, 2020

Knowledgeable; Professional and Great to Work With! Very accommodating, took care of my former vehicle whose lease was about to expire and brought it to the dealership involved. Provided me with severa More

by chasjo52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bova ; Frank Zambito
February 07, 2020

Great people to work with very nice and pleasant. Very nice and accommodating facilities and great vehicles to chose from and well priced clean and well kept More

by josh the man
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
January 31, 2020

Informative, professional and friendly Christian Wheeler introduced us to the various models of Explorers as we made our decision.. He was very knowledgeable and patient. Jordan Keicher zip More

by maniac4math
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Wheeler,, Jordan Keicher
January 29, 2020

I has a wonderful, swift & detailed experience at Basil Ford. Would recommend Mike Worthington and the team to all of my friends and family. Great job. More

by MANecovski88
Recommend Dealer
Yes
Employees Worked With
Mike Worthington, Jess Basil, Cassie Soucia
January 19, 2020

Ed was great. Having been to this location, for the second time, Ed resolved my issues with excellence. He also provided service with a smile. More

by 2016 Ford
Recommend Dealer
Yes
Employees Worked With
Ed
January 11, 2020

Professional, efficient and honest service experience for my Ford Explorer. I would highly recommend the Basil Ford Quick Lane service team. I was in and out within 1 hour on a Saturday morning, as original More

by Sfeenan
Recommend Dealer
Yes
Employees Worked With
Jose Gonzales
December 24, 2019

The Best Around I have been dealing with this dealership for many years and have always found them to go out of their way to make sure i am happy and well pleased. Th More

by RRJJ66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AARON
December 17, 2019

Excellent Service Excellent service, took vehicle in quickly and got us back on the road in no time. Will definitely return for future service visits. Thank you More

by Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil
Dec 23, 2019 -

Basil Ford responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience. We hope to be of service to you, we look forward to seeing you again in the future.

December 11, 2019

Aaron our service advisor was very thorough ànd went out of his way to make sure we were satisfied with our new tire purchase. Thank you! More

by sme725
Recommend Dealer
Yes
Employees Worked With
Aaron
Dec 23, 2019 -

Basil Ford responded

We're happy you found our staff to be so supportive during your experience. If you ever need anything else from us, please feel free to give us a call or stop by, have an awesome day!

December 02, 2019

The service was absolutely professional in every sense, timely, courteous and accommodating. I would recommend every friend go to Basil Ford and. try thier service department before going anywhere else. More

by Jeri B.
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez, Jess Basil, Cassie Soucia
Dec 23, 2019 -

Basil Ford responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Your recommendation means so much and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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