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Basil Ford

Cheektowaga, NY

4.7
615 Reviews

1540 Walden Ave

Cheektowaga, NY

14225

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615 Reviews of Basil Ford

May 29, 2020

Total waste of time, especially during COVID - made us wait We called ahead and arranged as much as possible as we could ahead of time in buying a used car. When we arrived, we still had to wait long periods o More

by CarLess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance Person
May 26, 2020

Always fix my problems in a timely manner 😉 from the first call to the last person I come in contact with always very professional! Thank you More

by chrissybee2010
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
May 23, 2020

Since I bought my vehicle from Basil, I've been bringing it there for service as well. Extremely friendly and looking to go out of the way make sure you are not inconvenienced at all. Ashley took care of me More

by twindy13
Recommend Dealer
Yes
Employees Worked With
Ashley
May 19, 2020

My service advisor kept me informed in regards to the progress the technician was making. Although i had to make return visit for my problem, I always felt that my service advisor was being honest to the More

by Jcj1811
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
May 18, 2020

I am very satisfied with the dealership and the salesman I had. I viewed the vehicle on line. I made a appointment to test drive a couple of vehicles. I made a deal I was happy with and had my truck home wi More

by Marko
Recommend Dealer
Yes
Employees Worked With
Charlie , Jess Basil, Cassie Soucia
May 18, 2020

I have been dealing with Basil for many vehicles and the customer service has been great. From my sales person Mike McGill to the people behind the counter scheduling routine service for me, I cant say enou More

by ggeddes343
Recommend Dealer
Yes
Employees Worked With
Mike McGill, Tony (from finance), John Bova
May 06, 2020

Great that Doug and his Team could take care of my needs this week. Doug, especially, was very respectful of using Social Distancing during our get-togethers. More

by Tkucskar
Recommend Dealer
Yes
Employees Worked With
Doug Webber and Joran Kiecher., Jess Basil, Cassie Soucia
April 27, 2020

Been going there for years top notch service and sales.Always friendly and professional.Highly recommend to anyone buying a Ford or used car.Represent the Ford name very well More

by Dgab
Recommend Dealer
Yes
Employees Worked With
Jose,Andrew,Jason,Kristina-service,Colin -Sales, Jess Basil, Cassie Soucia
April 02, 2020

Dave from basil ford is the man!!!!! Friendly good service and will be back for sure. Had a good experience with everything I really appreciate Dave and staff there More

by Ahmedmosed
Recommend Dealer
Yes
Employees Worked With
Cassie Soucia
March 17, 2020

I received the best care when I purchased my new vehicle. The staff was great to work with and very understanding. The dealership was very clean. More

by EK58
Recommend Dealer
Yes
Employees Worked With
Bill Bone, Jeremy, Mike , Jess Basil
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