Basil Ford of Niagara Falls

Quick and efficient. Service department are pros! No hassle. They listen to your concerns and the execute without hesitation. If you have maintenance or service plans, let them know upon check in to hassle. They listen to your concerns and the execute without hesitation. If you have maintenance or service plans, let them know upon check in to save them time. More

The Personnel at the dealership are very friendly and take care of everything that I needed to have to done quickly and efficiently very nice people take care of everything that I needed to have to done quickly and efficiently very nice people More

Just a great experience buying our new 2020 F150 XLT. I've never driven a Ford and now I own one! AWESOME vehicle! Chris W and James Basil (GM) are super friendly and made the who process simple. No majo I've never driven a Ford and now I own one! AWESOME vehicle! Chris W and James Basil (GM) are super friendly and made the who process simple. No major hagling. Would recommend Basil Niagara Falls for your next purchase! More

The service department at Basil Ford of Niagara Falls have shown themselves to me over the last ten years or so to be accessible, friendly, knowledgeable & affordable! have shown themselves to me over the last ten years or so to be accessible, friendly, knowledgeable & affordable! More

I found an SUV on the internet yesterday. I was quickly contacted by a member of the internet team and set up an appointment for a test drive today at 11am. When I got to the dealership, I was greeted by B contacted by a member of the internet team and set up an appointment for a test drive today at 11am. When I got to the dealership, I was greeted by Blake, and the truck was already pulled up waiting for me. By 2pm, I was out the door, driving my new vehicle home. Blake was so friendly and kept me updated throughout the short, painless process. This was the easiest car buying experience I have ever had! I highly recommend Basil Ford of Niagara Falls! More

Had my car serviced for a rattle. They found the problem and corrected it. Everyone was friendly ,efficient, knowledgeable. The problem and "fix" were clearly explained. and corrected it. Everyone was friendly ,efficient, knowledgeable. The problem and "fix" were clearly explained. More

The sales person I dealt, Ryan was very rude I will not be back. Rude Back to west herr ford. I was ready to buy be back. Rude Back to west herr ford. I was ready to buy More

Great service even took care of a recall during my appointment on the spot. Service advisor was very polite and professional. Very pleased with my service visit. appointment on the spot. Service advisor was very polite and professional. Very pleased with my service visit. More

Fast prompt service excellent interaction with service department. The work was done in record time with no mistakes. It was a great pleasure doing business with Basil Ford of Niagara Falls. department. The work was done in record time with no mistakes. It was a great pleasure doing business with Basil Ford of Niagara Falls. More

Pleasurable sales experience . Fair price on my trade and a decent price on my new Ranger . The buying experience was quick and easy . I would recommend Basil Ford of Niagara Falls . a decent price on my new Ranger . The buying experience was quick and easy . I would recommend Basil Ford of Niagara Falls . More