Basil Ford of Niagara Falls

I am totally satisfied with the service I received from Doug Carter and the dealership.I will definetly be recommending them to friends and family. Doug Carter and the dealership.I will definetly be recommending them to friends and family. More

Excellent service on ordering parts from this proffesionl team, especially parts for my collector Ford classics. This team goes the extra mile. Well done guys! team, especially parts for my collector Ford classics. This team goes the extra mile. Well done guys! More

I went in to Steve Baldo Ford on a Thursday evening to look for a new car for myself with my sister, who had already leased 3 vehicles from the dealership. Jason was supposed to be leaving for the day bu look for a new car for myself with my sister, who had already leased 3 vehicles from the dealership. Jason was supposed to be leaving for the day but stayed to help me out. He was very easy to work with, answered all of the questions I had, and put me at ease with the whole process. I ended up leasing a new 2012 Fusion that evening and picked up my vehicle the next day. Jason and all of the other people I spoke with at the dealership were very friendly and I would recommend them anyone looking for a Ford. Thanks! More

My family just purchased our 7th vehicle from Matt going back to when he worked at another dealership 7-8 years ago. He provides us with a service that we are unable to find anywhere. He even schedules ou back to when he worked at another dealership 7-8 years ago. He provides us with a service that we are unable to find anywhere. He even schedules our service appointments for us, so all we need to do is drop off our car. I highly recommend Matt and Steve Baldo Ford. More

My 1998 Chevy Truck broke down on Wed. Called Baldo Ford and had a sweet 2008 Ford Escape with 19000 miles within a week. Derek was courteous and knowledgeable. Hi highly recommend this dealership and sales and had a sweet 2008 Ford Escape with 19000 miles within a week. Derek was courteous and knowledgeable. Hi highly recommend this dealership and salesman. More

Purchased my 2011 Ford Explorer XLT 4x4 from them back in April. Great Car, Great People, Great Dealership. Hands Down Best Ford Dealer In Niagara County. April. Great Car, Great People, Great Dealership. Hands Down Best Ford Dealer In Niagara County. More

Before choosing Steve Baldo Ford, i visited many other dealerships and the "dealers" themselves proved to be dishonest and disloyal especially to customer satisfaction. When i arranged an appointment with dealerships and the "dealers" themselves proved to be dishonest and disloyal especially to customer satisfaction. When i arranged an appointment with Derek, i honestly believed that he would be just another dealer on a lot looking for a quick sell... That was not the case, Derek made not only me, but the two people i was with, comfortable as well. Without pressure, he allowed me to search for a vehicle of my choice, and take it for a few test rides to ensure that was the vehicle i was going to be comfortable driving for the next few years.... I would recommend all my friends who are in need of a new vehicle, to Derek over at Steve Baldo Ford of Niagara Falls beause the service was in deed rated a (5).. More

My wife and I were pleased with all the people we came in contact with at Steve Baldo, especially Jason and our financial administrator. We purchased a new Ranger and were well pleased with Jason and the wa contact with at Steve Baldo, especially Jason and our financial administrator. We purchased a new Ranger and were well pleased with Jason and the way he answered all our questions. There was no pressure during our dealings. The finance department did a great job in setting up the loan and worked with us on finding a payment that was comfortable while saving us money on our down payment. Thanks to all of you on a pleasurable experience! More

Derek listened and found me the perfect car at a price I could afford. He did not waste my time with cars that I was not interested in. He is very friendly and knowledgable but not pushy. He explained every could afford. He did not waste my time with cars that I was not interested in. He is very friendly and knowledgable but not pushy. He explained every feature in the car. I highly recommend Derek Young. Awesome salesperson. More

I purchased a new F-150 and was well pleased with Jason and the way he answered all my questions. There was no pressure during our dealings. The finance department did a great job in setting up my loan and the way he answered all my questions. There was no pressure during our dealings. The finance department did a great job in setting up my loan in saving me more money then I expected. Thank you all!! More