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Basil Ford of Niagara Falls

Niagara Falls, NY

4.3
190 Reviews

6980 Niagara Falls Blvd.

Niagara Falls, NY

14304

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Showing 190 reviews

November 06, 2024

This was my first time dealing with basil ford. We went there looking for a nice used vehicle for my daughter. The experience we had was top notch. Tim our salesman was great, I will definitely r More

by helfreyr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim O’Shea, Jess Basil
Nov 06, 2024 -

Basil Ford of Niagara Falls responded

Thank you for the great review. We are so glad Tim could help your family out and took great care of you!

October 19, 2024

James is the best manager I’ve ever dealt with at any dealership! And I’ve been to many different ones over the years. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Soucia
Oct 21, 2024 -

Basil Ford of Niagara Falls responded

Thank you for the great review of James and the dealership!

June 28, 2024

Tim O’Shea did a great job Everyone was very curious And helpful made the sale easy More

by kat72265
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim O’Shea, Jess Basil, Cassie Soucia
Jul 01, 2024 -

Basil Ford of Niagara Falls responded

Thank you for the great review!

May 14, 2024

Cherie was with us the entire time and she was a pleasure to go through this experience with. After going through a hardship, she was there to answer any questions and make the situation more soothing. Dave More

by deeburgos01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cherie and Dave from Finances
Jun 12, 2024 -

Basil Ford of Niagara Falls responded

Thank you for your 5 star review!

April 05, 2024

Amazing staff! Stress-free when buying a new vehicle. Very fair price on our trade in. Jared, Steve, and Sean were very knowledgeable and friendly. I would never g More

by ppapiernik
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Hunter, Steve VanSchoonhoven, Sean Basil
March 12, 2024

Amazing service. Buying a car can be so stressful. Blake (sales ) is awesome to have in your corner. It makes the process easier when you have a salesman that care More

by Blumegirl22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake fountain.
February 27, 2024

Blake Fountain was extremely helpful and helped me tremendously. I would definitely purchase from him again. More

by Naamandolphus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Fountain
September 14, 2023

Blake was Great and attentive to my needs and concerns. It was a Great experience all around. One of the top experiences Ive had in 30+ yrs of purchasing vehicles. Steve in financing wrapped it all up f More

by june20mac1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Fountain and Steve in Financing , Jess Basil, Cassie Soucia
September 12, 2023

Typical sales people with old and dated aggresive sales techniques. Please dont bother, unless you want to be scammed. More

by Amensceeen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jess Basil
August 25, 2023

Very accommodating and helpful. Went out of their way to cut a deal with me. They missed a couple details when I purchased such as not installing splash guards as per the agreement More

by 32verdi32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 25, 2023 -

32verdi32 responded

Thank you for getting me in to take care of my flat tire.

Aug 31, 2023 -

Basil Ford of Niagara Falls responded

Thank you so much for your very kind words and praise of our team, we do apologize for not washing the spare and we do our best to improve in the future. We thank you for your feedback and we look forward to seeing you again!

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