Basic Auto Sales

liars I ask for a vehicle that had offered them to see if it was available they said that if he was but I come it was not they offered me another car I ask for a vehicle that had offered them to see if it was available they said that if he was but I come it was not they offered me another car for more money I lost six hours driving and gasoline I wanted the vehicle has already sold 30 days before but they continued to offer More

Excellent Experience! We'd been needing to buy a vehicle for quite some time and were having difficulty deciding on exactly what we needed/wanted. We followed the advice of We'd been needing to buy a vehicle for quite some time and were having difficulty deciding on exactly what we needed/wanted. We followed the advice of a friend and called Basic Auto Sales. After talking it over with Kory and Monroe, they offered us an opportunity to test drive a Honda Odyssey overnight. After driving the Odyssey, we had no further question as to the make and model of vehicle we wished to purchase! Although that particular van wasn't the exact match for our family, we at least now knew the direction in which we were heading. The search was on as Kory and Monroe began looking for a Honda Odyssey with all the features we wanted and in no time at all we had the perfect van for the Browder family! They went so far above and beyond their call of duty in assisting us with finding a vehicle that met our every need/want and much, much more! Thank you so much Basic Auto Sales for your patience, professionalism and making our vehicle purchase such a wonderful experience, but most of all for putting the fun back in driving again ?? More

Very good experience I went to Basic Auto Sales because I saw a Toyota Highlander on their internet site that appeared to be just what I was looking for. They were close b I went to Basic Auto Sales because I saw a Toyota Highlander on their internet site that appeared to be just what I was looking for. They were close by, so I went there. The vehicle was even nicer than I expected! They offered to let us take it home overnight. After returning the next morning, we did some negotiation and we got the car for a very fair, affordable price. My wife is thrilled! They were all very friendly, and Rebeckah was great to work with. I would recommend them. More

Honda Ridgeline Trade We wanted to purchase a Honda Ridgeline that Basic Auto had on their lot. We had a car to trade in and only had so much money to work with. Brandon wo We wanted to purchase a Honda Ridgeline that Basic Auto had on their lot. We had a car to trade in and only had so much money to work with. Brandon worked with us and got us what we needed to make the deal happen. We were able to make the purchase and are very happy with our Honda and this buying experience. More

Dishonest and unethical practices at this dealearship! Basic Auto Sales management/sales team very unprofessional. Called and acknowledged that I would like to purchase a van they had on lot that I found Basic Auto Sales management/sales team very unprofessional. Called and acknowledged that I would like to purchase a van they had on lot that I found on Cars.com but would need it shipped as I live in Ohio.....they made it sound like it would be no big deal to make it happen. Then proceeded to lie and hide when it came down to me contacting them back to find out where the deal stood. The dealership would not anwer the phone or text messages! Upfront and honest are always good things to view in a dealership and you will not find either one of those two things at Basic Auto Sales!!! Very disappointing experience! More

Excellent service I would highly recommend people choose basic auto sales whenever they are looking to buy a vehicle. They were very nice and professional. My salesmen I would highly recommend people choose basic auto sales whenever they are looking to buy a vehicle. They were very nice and professional. My salesmen Joseph V was very helpful an made sure I left satisfied. I love my new car an appreciate them helping me find it. More

2 cars in 1 year 3 total My family has purchased 3 cars from Mr Hummer and I have refereed several of my friends with NO issues. Fast deals NO HASSLE FINANCING and even when w My family has purchased 3 cars from Mr Hummer and I have refereed several of my friends with NO issues. Fast deals NO HASSLE FINANCING and even when we had a little issue after the sale (manufacturer issue) they handle every thing.If you need a new car Basic Is your place.I would not go anywhere else and shouldn't either. More

We got a great car at a great price. This review is to give our experience with Basic Auto. While some people may have had different experiences with Basic, we cannot comment on their st This review is to give our experience with Basic Auto. While some people may have had different experiences with Basic, we cannot comment on their stories, all we can do is share ours. We found a car online (at either autotrader or cars.com) that Basic had, a Nissan 2012. The first time we went to see the car, we saw it at the downtown location which honestly looks a little sketchy. It’s a bit old and looks somewhat run down, but the staff there treated us fine, everyone was very friendly and we were able to look the car over and take it on a test drive. It had some cosmetic issues on the interior, but the engine, transmission, breaks, etc all seemed to be in good working order and the body looked great with no dents or dings. About a week later, I called the manager of the Asheland branch on the phone, named Gavin. We made a deal over the phone and he accepted my (slightly below “fair” KBB) offer which took into consideration the interior cosmetic issues. I was a little skeptical of the dealership at first because they are not a national chain or franchise (ie, Honda, Nissan, GM, etc) and the W Broad St address made them look more like a shady kind of dealership. But the car seemed in good condition and in every conversation I had had with Gavin on the phone, he was straight to the point, professional, and no non-sense, without any high pressure tactics. So we decided to go for the car and figured if it checked out with a mechanic, why not buy it. The Asheland location is a really nice, brand new location that is every bit as modern as the national chains. We were able to pick the car up at the time we were told and the car checked out fine at our mechanic. It had one minor mechanical issue that was confirmed (by the mechanic and online) that it was an issue with Nissan itself (it wasn’t something neither a previous owner nor any dealership could have done). Even though I had already made a deal with Gavin, when I told him what the mechanic said, him and I discussed it and then he gave me 2 fair options. I thought this was extremely fair of him. At no time, did Gavin or any other employee of Basic Auto try any slick “wheelin’ n’ dealin’” or in any way come across as anything other than professional businessmen who have a good product and want to sell it at a fair price and are working hard to get return business. I’ve bought several cars in my life and Basic Auto was, in our opinion, as professional as any other dealer we’ve ever been to, if not slightly more. They handled the tags and title with no problem and mailed them to my address as promised. It’s been 8 weeks since we drove off the lot and have not had one single problem with the car … no “what’s that light”, or “what’s that noise”, or “why isn’t this thing working right”… nothing. Period. The car has worked perfect. It’s a 3 year old car with 75,000 miles and we haven’t had one single issue with it. The minor mechanical issue we’ll need to get fixed, but overall, we got a great car at a great price. Again, I can’t speak for or against what others have experienced there. All I can do is share our story and maybe this will help others. More

best deal n no pushy sales ppl So I love these guys..second vehicle purchased here on top of several ppl from my job getting great vehicles at super prices. My credit was non existe So I love these guys..second vehicle purchased here on top of several ppl from my job getting great vehicles at super prices. My credit was non existent first vehicle but they still got me riding nicely. Thru some amazing program ..ask for Mr Ruiz ..Eric. My credit in a year in a half is thru the roof n I'm eligible for what was impossible at below dirt intetrest....car wise if they don't have it they will get it for u...great consistent communication throughout the buying process n no high pressure sales relaxed location n attentive kind staff .. True buying experience:-) call asap basic auto!! More

Going out the way for a customer Just wanted to let people know that he went out of his way to make sure that my car was fix and call me to explain what work was done. Will recommend Just wanted to let people know that he went out of his way to make sure that my car was fix and call me to explain what work was done. Will recommend him and the staff to anyone. Thank you Katrina Alexander More