
Barton Ford
Suffolk, VA
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Very friendly and knowledgeable staff! ! Blake was amazing!! Mechanics were able to help diagnose and fix everything I needed fixed with my truck! ! Blake was amazing!! Mechanics were able to help diagnose and fix everything I needed fixed with my truck! More
The service I received here was terrible. Kaiti Jordan was rude and unprofessional. She hung up on me when discussing my issue with my service. She claims I didn’t receive a detail because I Kaiti Jordan was rude and unprofessional. She hung up on me when discussing my issue with my service. She claims I didn’t receive a detail because I checked in under the wrong name and vehicle. Let that sink in and then you’ll understand my frustration. If I allegedly checked in under the wrong name and vehicle….how was my Bronco serviced? Because if i checked in under the wrong name and vehicle, my bronco would have never been checked in right? So how did i get the oil change and tire rotation? Still waiting to see how i would have known another customers name, vehicle, and appointment time and checked them into the system without having access to Ford’s computers since i don’t work there. More
All around pleasant experience. Support staff are wonderful. Service Department is managed in a perfect way. Love this place and its people!!! Support staff are wonderful. Service Department is managed in a perfect way. Love this place and its people!!! More
I would like to thank Barton Ford for all the support they give my family and friends with sales and service. I highly recommend the pick up and delivery service to everyone!! they give my family and friends with sales and service. I highly recommend the pick up and delivery service to everyone!! More