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Barton Ford

Suffolk, VA

4.8
97 Reviews

1600 N Main St.

Suffolk, VA

23434

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Showing 97 reviews

April 10, 2024

My experience was great. Kaiti was my service advisor and she did an amazing job at explaining everything to me. Everyone in the service department looked happy like they enj More

by nahshefly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaiti
April 09, 2024

Very friendly and knowledgeable staff! ! Blake was amazing!! Mechanics were able to help diagnose and fix everything I needed fixed with my truck! More

by Rachel Giordano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Russell
April 03, 2024

The service I received here was terrible. Kaiti Jordan was rude and unprofessional. She hung up on me when discussing my issue with my service. She claims I didn’t receive a detail because I More

by Melaney
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaiti Jordan
March 14, 2024

Quick and friendly service. Prompt attention when first entering service area then quick order write up More

by John S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
March 08, 2024

Always receive wonderful service at Barton Ford, The folks of the service department really go out of their way to help. More

by Erin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
March 07, 2024

Randy Bailey is a great salesman, the best and an asset to Ford. I am from a Ford family so Ford is the way to go! More

by dimples
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Bailey
February 21, 2024

All around pleasant experience. Support staff are wonderful. Service Department is managed in a perfect way. Love this place and its people!!! More

by cfellers.haiti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Everette
February 19, 2024

I would like to thank Barton Ford for all the support they give my family and friends with sales and service. I highly recommend the pick up and delivery service to everyone!! More

by Thomas E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bell, Steve Eck, Kaiti Jordan
February 08, 2024

All of the people are friendly, and the service is fantastic. Also, the pick up and return is a great feature. More

by Rmcpks73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey Everitt
February 04, 2024

Service fast and cordial. Receptionist Katie was very professional and knowledgeable. Appreciated the quick response. More

by Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
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