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Barton Ford
Suffolk, VA
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We went in today to test Drive a Ford Expedition after I requested it be brought from the Virginia Beach dealership Beach Ford. Once we were done test driving the vehicle we sat down with our amazing salesm requested it be brought from the Virginia Beach dealership Beach Ford. Once we were done test driving the vehicle we sat down with our amazing salesman Randy and began talking number and extended warranty. He reenters the room upset and stated that the vehicle was sold be another sales associate. Very unprofessional and hurtful to a fellow collogue. We were returning customers but more than likely we will go elsewhere. More
Easiest call buying experience. Have bought 15 new cars. By far the easiest of all cars bought. Thank you for such an easy and fair experience. Have bought 15 new cars. By far the easiest of all cars bought. Thank you for such an easy and fair experience. More
Another visit with poor service. Took my vehicle in for service due to issues with acceleration at the end of December. After a week I was informed that a spark plug had to be replac Took my vehicle in for service due to issues with acceleration at the end of December. After a week I was informed that a spark plug had to be replaced. Then was told that the PCM module needed to be replaced. 1month and $2,300 later I get a call that our vehicle is fixed, however, there is now a battery issue and they recommend replacement. Figuring I can replace that myself later I had my wife pick up our vehicle to find out that it won’t start because the battery was dead. (This was not clear during the call and why is my battery dead?). After a nice tech jumps the car My wife drives the car off the lot and the car is jerking on acceleration. Is our vehicle fixed? Clearly not. Calling the manager on Monday. Will update here on what happens. More
Blake at Barton Ford in Suffolk is always very helpful! They were able to squeeze me in for a state inspection the same day and it was done quickly! They are always friendly as well! They were able to squeeze me in for a state inspection the same day and it was done quickly! They are always friendly as well! More