Bartlesville Chrysler Dodge Jeep Ram

Marlana & Dennis helped us out on 2 new vehicles, took a while, but they got the iob done! Thanks, we'll be enjoying the Ram and Charger for years to come while, but they got the iob done! Thanks, we'll be enjoying the Ram and Charger for years to come More

Pleasant Salesman Jeff Coke was extremely helpful during our visit to the dealership. He had to work hard to earn this sale and to meet our needs. Salesman Jeff Coke was extremely helpful during our visit to the dealership. He had to work hard to earn this sale and to meet our needs. More

Didn't seem to want to sell My first contact with them was Chrysler financing sending them my pre-approval for financing up to 72000 - I was looking high-end. I didn't hear anyt My first contact with them was Chrysler financing sending them my pre-approval for financing up to 72000 - I was looking high-end. I didn't hear anything back from them. Later on I would be told that Victoria texted me. Now there's a person wanting to make a sale - NOT... Texting? I hope it wasn't too much trouble for her. I followed up after a few days by calling and leaving a message. She responded while I was in a meeting and couldn't take the call and she never called again for over a week. I emailed from their website, giving the hours that I was available - after work and lunch time - and pointed out I don't do texting. I sent a couple of quote requests to them from ramtrucks.com and did not get any responses. About 2 weeks after my initial contact, I finally got a call from Victoria. She was very rude and defensive, it was all my fault that they hadn't been able to help me. She was completely indifferent to my concerns and seemed to be completely uninterested in selling a top-of-the-line RAM. I guess if all she had to do was send me to financing for paperwork she's willing to do that but she wasn't willing to add any value to the sales process. I would have expected the owners to have set higher expectations for their employees. Luckily, there are other dealers in the area and our truck is on order with exactly what we want. More

False advertising price on internet Buyer beware! The internet prices are not what accurate. We drove two hours from OKC to see a car. We test drive it and we loved the car. When we wer Buyer beware! The internet prices are not what accurate. We drove two hours from OKC to see a car. We test drive it and we loved the car. When we were making the deal they told us the price listed online is only the price if you have a trade in. This is not disclaimed anywhere on their mobile website. This is an extremely shady advertising practice to bring them in customers. I am only giving two stars because the customer service from the sales reps was fair. More

Keep it simple. Don’t like open concept for customers negotiating on purchase. Dennis urban was very helpful in explaining all questions and completing the purchase a Don’t like open concept for customers negotiating on purchase. Dennis urban was very helpful in explaining all questions and completing the purchase as fast as possible. More

Excellent Did everything they said they would and more. Extremely happy. Would recommend everyone to experience the happy kind atmosphere if there interested in Did everything they said they would and more. Extremely happy. Would recommend everyone to experience the happy kind atmosphere if there interested in a new or used vehicle. Thanks More

Best Service Just bought a 2018 Dodge Charger from here! I couldn’t of asked for a more helpful and wonderful place to buy a car!! Jana & Chuck were amazing in he Just bought a 2018 Dodge Charger from here! I couldn’t of asked for a more helpful and wonderful place to buy a car!! Jana & Chuck were amazing in helping from start to finish! The service department after the sale is also wonderful! I would recommend everyone to buy from here! 😊 More

Manager lied Manager screwed me out of $5000 after we had already made the deal and now will not respond to my calls and the financial guy didn’t want me looking a Manager screwed me out of $5000 after we had already made the deal and now will not respond to my calls and the financial guy didn’t want me looking at the paperwork just wanted me to sign and get out of there he didn’t explain anything to me. More

Terrible experience Bought the car 6 months ago and have spent over 600 dollars to have the same part fixed after their safety check. Service Dept doesn’t help and their Bought the car 6 months ago and have spent over 600 dollars to have the same part fixed after their safety check. Service Dept doesn’t help and their warranty place is a joke. My last review the manager was suppose to call to further assist but never did. I’m now stuck with this LEMON for 6 years. I WILL NEVER BUSINESS WITH THEM AGAIN!!! Very Shady People More

Friendly, professional, and willing to go the extra mile! Our salesperson David Stilvox, is a pleasant gentleman that is learning the sales business. He is mature enough to say he does not have the answer to Our salesperson David Stilvox, is a pleasant gentleman that is learning the sales business. He is mature enough to say he does not have the answer to a question and readily asked others for the information immediately. Overall David was quite knowledgeable about the vehicle products available on site. When the options we wanted on the vehicle we decided to purchase was not found in the dealership inventory, David and his supervisor searched the surrounding area dealerships to locate one that met the majority of our needs/wants. Short of having a vehicle made from scratch they did locate a vehicle we were satisfied with and had it brought to the Bartlesville dealership. Our only critical comment would be about the dealerships lack of knowledge of the process of those who take advantage of the employee family discount, similar to Friends and family. We brought in the information they would need for the discount, but the dealership was not sure how to process the paperwork. They need to be educated at all levels of the sales staff and the financial staff. Eventually all worked out and our 2019 Journey now sits in our garage. More