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Barry Sanders Super Center - Service Center
Stillwater, OK
698 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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698 Reviews of Barry Sanders Super Center - Service Center
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April 06, 2020
Honest Diagnosis Thought I needed brake pads but after review they said I had 20,000 miles left on my current brake system. I like their honesty. Thought I needed brake pads but after review they said I had 20,000 miles left on my current brake system. I like their honesty. More
by LM_MELTON
Verified CustomerEmployees Worked With
Shalea Motes
April 04, 2020
I was there before my service appointment and Shalea got me right in. Plus the car was done before ahead of time. Other than driving to the dealership and back, very friendly. Thank you Salea once again me right in. Plus the car was done before ahead of time. Other than driving to the dealership and back, very friendly. Thank you Salea once again More
by KCDADDYX2
Employees Worked With
Shalea Motes
April 04, 2020
Professional and Friendly Everything went good with one exception when the service dept rep. called and told me the truck was running and ready but the technician said that eng Everything went good with one exception when the service dept rep. called and told me the truck was running and ready but the technician said that engine had a misfire in #2 cylinder and that he had swapped ignition coils but didn't seem to help. When i picked up truck i noticed it had a very bad miss when i got home i popped hood and proceeded to inspect engine and found #4 ignition coil that the harness was not connected to the coil minor detail but certainly would cause a problem running smooth, other than that it was all good. I thought the price was a little high for what had to be done to correct problem though their isn't a lot to replacing an PCM and programming it but since i don't have the scanner that will program the PCM i was force to take it somewhere that could More
by SLSKINNEY
Employees Worked With
Shalea Motes
April 03, 2020
Always great service. Brian went over the oil change with me and made sure I was satisfied. Great people at Barry Sanders Supercenter. I really appreciate the fast, easy service. me and made sure I was satisfied. Great people at Barry Sanders Supercenter. I really appreciate the fast, easy service. More
by KATYLOLLIS
Employees Worked With
Wade Benge, Brian Shook
April 02, 2020
Most professional and informative customer service individual I have ever dealt with at a dealership! She knew what was wrong with my truck before she ever laid eyes on it. individual I have ever dealt with at a dealership! She knew what was wrong with my truck before she ever laid eyes on it. More
by jdtessmann
Employees Worked With
Shalea Motes
March 31, 2020
I was in & out in under an hour! I was well taken care of. I felt like the service advisor was honest & fair. Professional. I arrived at around 9 and was out by 9:45 or so. Well done. I felt like the service advisor was honest & fair. Professional. I arrived at around 9 and was out by 9:45 or so. Well done. More
by copelandsooners
Employees Worked With
Kathy Konemann, Brian Shook
March 31, 2020
Great Service even during social distancing Prompt service, 6ft distance maintained. Kathy explained what is needed to get my AC fixed. Brian welcomed me with a huge smile. Great team work. My Prompt service, 6ft distance maintained. Kathy explained what is needed to get my AC fixed. Brian welcomed me with a huge smile. Great team work. My oil change and multipoint service was promptly done. Thanks guys! More
by ben.semola
Employees Worked With
Kathy Konemann, Brian Shook
March 31, 2020
I waited over 4 months for a warranty to go through. I called multiple times throughout the process and no one was ever able to help me or let me know if the paperwork was even sent off. I was told I woul called multiple times throughout the process and no one was ever able to help me or let me know if the paperwork was even sent off. I was told I would get a call back, 3 different times, from various people ,who where out of the office at the time I called, but never heard from any of them. Then when my car was getting fixed I was out of a car for 3 weeks after I was told it would be a day. I would not recommend anyone go here and I will not be going again. My experience here was very unprofessional and unorganized. More
by ELIZG
Employees Worked With
Shalea Motes
March 27, 2020
Excellent customer service. They kept me posted and advised each step of the way - no surprises, no hard-sell of additional services! Polite, prompt and professional. I highly recommend. advised each step of the way - no surprises, no hard-sell of additional services! Polite, prompt and professional. I highly recommend. More
by IHERDYOU
March 27, 2020
excellent Barry Sanders employees are very professional and i have always gotten excellent service, Shalea makes your wait time super fast and I have always Barry Sanders employees are very professional and i have always gotten excellent service, Shalea makes your wait time super fast and I have always had a good experience with the service area. More
by LINDALOU5520
Employees Worked With
Roger Creager, Kathy Konemann, Shalea Motes, Brian Shook
