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Barry Sanders Super Center - Service Center

Stillwater, OK

4.4
721 Reviews

721 Reviews of Barry Sanders Super Center - Service Center

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June 16, 2020

I felt like I was overcharged. I had asked to remove 4 wheel locking lugnuts as a tire shop had lost my key. That's it. I didn't ask to have them replaced with $13 a piece lug nuts. More

by MATTRBECK21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
none of the above, the receipt says Curt Moore.
Jun 19, 2020 -

Barry Sanders Supercenter responded

Matt, my name is Todd Clark and and I am the Service Director, call me back on Monday and I will be more than happy to reimburse you for the lug nuts. We do not make a point to repair vehicles without authorization. Also, we don't allow vehicles to leave without the proper number of lug nuts. Our customers safety is paramount. While I get your concern, the ticket stated remove locking lug nuts and replace with factory lugnuts. I realize this may have been a mistake on our part. I apologize this happened and you are upset. Call me Monday and I will be happy to reimburse you for the cost of the lugnuts. Thank you, Todd Clark

June 15, 2020

They have been great since I started taking my truck there six years ago —always very professional. They have been very honest and always take care of my vehicle as quick as possible More

by EJACK
Recommend Dealer
Yes
Employees Worked With
Todd Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Konemann, Brian Shook
Jun 16, 2020 -

Barry Sanders Supercenter responded

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

June 12, 2020

Service was quick, efficient, and overall just pleasant people to deal with. They made sure all of my concerns were taken of and did it with ease. More

by Matt
Recommend Dealer
Yes
Employees Worked With
Todd Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2020 -

Barry Sanders Supercenter responded

Matt, thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

June 10, 2020

Todd Clark is incredible! If it wasn't for Todd Clark and his outstanding staff, I would not bring my car to Barry Sanders Supercenter. Period. They are absolutely amazing. More

by GARY.CALCAGNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shalea Motes
Jun 12, 2020 -

Barry Sanders Supercenter responded

I’m so glad you like Clark’s work! We’ll pass along the kind words.

June 09, 2020

AMAZING The service Bay Area was very clean. The people very prompt,courteous, and kept me informed the entire time by texts. I was very impressed by the enti More

by bannteach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Konemann, Shalea Motes, Brian Shook, Charles Maynor
Jun 10, 2020 -

Barry Sanders Supercenter responded

Thanks for the awesome review, Beth! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

June 09, 2020

Very nice people...great service. I would have given five stars if the service people had worn masks...the employees should be respectful of the health of their clientele right now. More

by BALEBROWN
Recommend Dealer
Yes
Employees Worked With
Kathy Konemann, Brian Shook
Jul 16, 2020 -

Barry Sanders Supercenter responded

Thank you so much for taking time leave a review. We appreciate any and all feedback. We’re glad to hear you had an overall great experience, but sorry to hear where we went wrong. We promise to do better in the future.

June 05, 2020

Great Service Everyone at the center is quite pleasant to work with, check-in was quick and the quality of the work was good. I will continue to use them for my More

by WHEATLANDSPORTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shalea Motes
Jun 10, 2020 -

Barry Sanders Supercenter responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

June 05, 2020

I called Up for service... was scheduled quickly and brought truck in at appointment time...they did my service plus few additional things in a timely manner and I was out the door!!! Everyone was awes More

by ROCKYDEAL5
Recommend Dealer
Yes
Employees Worked With
Kathy Konemann, Brian Shook
Jun 10, 2020 -

Barry Sanders Supercenter responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

May 31, 2020

Detailed my Jeep inside and outside I was so excited to receive my Mother's Day present from my children this year. A gift card for a complete detail of my Jeep inside and outside. I wa More

by Annie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Creager, Kathy Konemann, Shalea Motes, Brian Shook
Jun 10, 2020 -

Barry Sanders Supercenter responded

Annie, thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

May 26, 2020

It's always a pleasure to visit barry Sanders. I enjoy the people and they treat me with respect.will be coming back again soon More

by ACOFFMAN2008
Recommend Dealer
Yes
Employees Worked With
Todd Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shalea Motes, Brian Shook
May 28, 2020 -

Barry Sanders Supercenter responded

We are so grateful for your kind words. Thanks for sharing your review with us and the community.

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