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Barry Sanders Super Center - Service Center
Stillwater, OK
699 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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699 Reviews of Barry Sanders Super Center - Service Center
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May 21, 2020
They were very helpful when my engine messed up. They were very straight forward. They were easy to work with, kind, and very professional. They kept me up to date on the progress of my car. It was also were very straight forward. They were easy to work with, kind, and very professional. They kept me up to date on the progress of my car. It was also done in a timely fashion since the engine had to be completely repaired. More
by VRICHEY83
Verified CustomerEmployees Worked With
Brian Shook
May 21, 2020
Love text updates and prompt responses Was in for service on my Jeep. I'm in meetings most of the days now, and the text updates are extremely helpful to keep things moving. Highly conven Was in for service on my Jeep. I'm in meetings most of the days now, and the text updates are extremely helpful to keep things moving. Highly convenient and incredibly informative. Additionally, there are no surprises on work this way, so it just works really well. More
by CHRISTIWOODS24
Employees Worked With
Shalea Motes
May 20, 2020
Satisfied Customer I appreciate the service and quality care that is shown every time I come there. Brian Shook is very pleasant and professional, always going over an I appreciate the service and quality care that is shown every time I come there. Brian Shook is very pleasant and professional, always going over any other service needs that are offered. He consistently has a positive attitude and a smile on his face. I know I can go elsewhere to get an oil change, but coming into your building and getting good service with clean surroundings plus friendly personnel is worth paying extra for. Thank you More
by JJKASSO
Employees Worked With
Brian Shook
May 18, 2020
Super Freindly Staff Shalea took great care of me This is my second time back for the same issue, oil change. Guess the first mechanic could not get the oil pan off, anyways Shalae is always Super fr This is my second time back for the same issue, oil change. Guess the first mechanic could not get the oil pan off, anyways Shalae is always Super friendly and always seems to know what shes doing. She got me in and out with a complete oil change done and kept in contact with me while i waited. Next appointments will surely be ONLY when she is working!! Shalae always goes above and Beyond.....Thanks More
by PCOLLINS2
Employees Worked With
Shalea Motes
May 18, 2020
Stripped a wheel stud on new cars first visit. Tried to blame me. The 2020 car has never had the tires off since the factory put them on. Why didn't they replace it? IDK and all of the lug nuts look like blame me. The 2020 car has never had the tires off since the factory put them on. Why didn't they replace it? IDK and all of the lug nuts look like the impact wrench beat the xxxx out them. I wonder if y'all even used a torque wrench. Shane Austin More
by austin_985
Employees Worked With
Shalea Motes
May 18, 2020
Went in for an oil change and had a great time! The employees were helpful and kind -Victor was definitely a plus!! We came and left with a Smile 😊 Thanks!! employees were helpful and kind -Victor was definitely a plus!! We came and left with a Smile 😊 Thanks!! More
by PURPLEPHOTO1
Employees Worked With
Victor Morris, Kathy Konemann, Shalea Motes
May 17, 2020
I have had a bad car buying experience with this dealership. When I initially purchased my vehicle, I was pressured into paying about $150 more per month than I told them I wanted to pay. Then part dealership. When I initially purchased my vehicle, I was pressured into paying about $150 more per month than I told them I wanted to pay. Then part of getting me to pay that amount was a promise that I would have free oil changes with Barry Sanders. The first time I scheduled an oil change, I showed up and dropped my car off and as I was leaving the service tech brought me back and asked if I had a card for my oil changes, I told him that I did not have a card and he said that I didn't have free oil changes then. So, no oil changes from Barry Sanders. Also, the night I bought my car it had low fuel and wasn't detailed. My salesman assured me to come back in and they would fill it up and detail it. So, the following week I drove back out and they told me I had to schedule a time and could not just drop in. I told them that because of my work hours I would have to wait for another available day. A few weeks later I had time so I called and they said someone would call me back because it had been too long. Now, I have a transmission light that keeps coming on when I'm out on the highway and then my vehicle hesitates when shifting. I scheduled an appointment and took it in. They called and said it was fixed and that I needed an oil change which had already been done. I declined the oil change. The first time I drove my car on the highway again, it flashed the same light and I have had the same issue. My fiance called to speak with the service manager on 5-16-20 and they told him he was with a customer and would call him back. 3 hours later, no call. My fiance called back and eventually spoke to an office manager who told him the service manager did not work that day. So, my fiancé was lied to. He has now been told that the GM will call him back on Monday but that they may not be able to discuss anything with my fiancé. I'm so upset over the fact that they push you into a car but are not willing to stand behind their word or products. More
by l-germany
Employees Worked With
Brian Shook
May 17, 2020
We were traveling from Nebraska & our pickup pulling a trailer had transmission problems upon entering Oklahoma. After encountering no help at 3 different towns, we eventually ended up at Barry Sanders Su trailer had transmission problems upon entering Oklahoma. After encountering no help at 3 different towns, we eventually ended up at Barry Sanders Super Center. Brian In the service department greeted us & was so very helpful. Our pickup was attended too as quickly as possible & we were able to return home. Brian was so helpful in getting us alternative transportation to finish our trip to Saginaw TX. We would highly recommend this dealership to anyone. More
by JMAHLER5
Employees Worked With
Brian Shook
May 13, 2020
Great service shalea was very professional and courteous. Would recommend shalea to others lobby was clean and quiet and cashier was friendly to. Would go there again thanks. Would recommend shalea to others lobby was clean and quiet and cashier was friendly to. Would go there again thanks. More
by Mopar proud
Employees Worked With
Shalea Motes
May 13, 2020
Always had great service from the service department. People there are all very professional and courteous to the customers. Always keeping you up-to-date on the status of your vehicle. This is why we People there are all very professional and courteous to the customers. Always keeping you up-to-date on the status of your vehicle. This is why we keep coming back to Barry Sanders when buying a new car. Thanks for the great service. More
by MARK.DETERMAN
Employees Worked With
Other Employees :
Kathy Konemann, Shalea Motes, Brian Shook
