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Barry Sanders Super Center - Service Center

Stillwater, OK

4.4
694 Reviews

694 Reviews of Barry Sanders Super Center - Service Center

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August 03, 2024

The workers here are all very nice and personable. They have all always been helpful and friendly More

by saidlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Barry Sanders Supercenter responded

Thank you for your feedback! We're glad to hear our team has been friendly and helpful. We appreciate your kind words and look forward to seeing you again!

August 03, 2024

The service man was very thorough with what my car was being serviced for He also recommended some other product that would help with my gas mileage and keeping my gas tank clean More

by pkhl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dr. Jason Banister
Aug 05, 2024 -

Barry Sanders Supercenter responded

Thank you for your feedback! We're glad to hear the service was thorough and helpful. We appreciate your trust in our recommendations and look forward to assisting you again!

June 21, 2024

Garrett was very knowledgeable and did a great job answering my questions. The service was completed in a timely manner. More

by genephilbrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Lough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Barry Sanders Supercenter responded

Thank you, genephilbrick! We're glad to hear that Garrett provided knowledgeable service and answered your questions well. We appreciate your feedback and hope to see you again soon!

June 12, 2024

I really appreciate everyone that has worked on my vehicle. I understand that codes come And go and it is hard to pin point some time When my vehicle was in the shop and I was leaving on vacation Mic More

by gladtu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who Garrett is if he is the other service write he has always been very nice to me
Jun 13, 2024 -

Barry Sanders Supercenter responded

Thank you for your heartfelt feedback! We're glad to hear that Michael and our team could assist you, especially before your vacation. We appreciate your trust and look forward to continuing to provide you with excellent service.

June 04, 2024

Very friendly. Michael was very informative and helped me understand what they were doing and what I really needed. Thanks for your service. It’s why I come back. More

by OLDLADYWILKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Barry Sanders Supercenter responded

Thank you for your kind words, OLDLADYWILKINS! We're delighted to hear that Michael was able to assist you effectively. We appreciate your loyalty and look forward to serving you again!

May 31, 2024

I got the same report for free from Oreilly. After you said it was a false positive, and you reset the alarm. I didn't get out of your driveway the motor light came back on. More

by KSB960
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Ingram
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Barry Sanders Supercenter responded

Unfortunately, I am unable to look your vehicle up with the name provided. We do our best to always diagnose vehicles correctly the first time, and if a code is stored at the time of inspection, then the vehicle is not exhibiting the concern you brought it in for. We will clear the code and recheck it to see if the concern comes back. We always air on the side of caution and not try to guess what may be failing with a certain code. Please let us know how we can be helpful in the future. Sincerely, Todd Clark.

May 31, 2024

The work seems to be fine, but communication was pretty bad. No one answers the phone. Even sales is hit or miss. I understand scheduling & parts etc may be unpredictable. I just want to know what's going More

by candydeckard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Ingram
4.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lough
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Barry Sanders Supercenter responded

We first want to apologize for the poor communication. We intend to answer every call and use this system as a back up, when we are helping our other guests. Thank you for bringing this to our attention, so we can address and prevent this for happening again. Sincerely, Todd Clark.

May 29, 2024

Excellent customer service. Friendly! And they do a great job on my car. Thank you. More

by spiritual.directorbmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lough
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Barry Sanders Supercenter responded

We appreciate your five-star rating and review! We're delighted to hear that you received excellent customer service and that you're pleased with the work on your car. We look forward to serving you again soon.

May 28, 2024

Appointment was quick and easy. Took care of everything I wanted done and offered to work on other stuff I plan on getting done in the near future. Will be coming back whenever I ne More

by jordan.outwater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lough
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Barry Sanders Supercenter responded

Thank you for your feedback, jordan.outwater! We're glad to hear that your appointment was quick and easy, and that we could take care of everything you needed. We look forward to welcoming you back whenever you need our services again!

May 26, 2024

Barry Sanders Supercenter employs very capable people with pleasant personalities. The Service Advisors are up to date on recalls, as well as hybrid specific issues. More

by ldrkar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Barry Sanders Supercenter responded

Thank you for your feedback, ldrkar! We're pleased to hear that you found our team at Barry Sanders Supercenter capable and pleasant to work with. We strive to stay up-to-date on recalls and hybrid-specific issues to provide the best service possible. We appreciate your support and look forward to serving you again in the future!

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