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Barry Sanders Super Center - Service Center

Stillwater, OK

4.4
699 Reviews

699 Reviews of Barry Sanders Super Center - Service Center

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June 26, 2020

recall the recent recall on my truck was good as far as I know every thing went smooth, the last recall on my truck was terrible, they changed some pin, I do More

by JOSH.GARCIA0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Shook
Jun 26, 2020 -

Barry Sanders Supercenter responded

Josh, thank you for your 4 star review! We greatly appreciate it.

June 26, 2020

Oil change and the all points inspection went quickly and no problems found in the inspection. The service department always greet me with a smile and how is yo More

by Annie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Benge, Roger Creager, Kathy Konemann, Shalea Motes, Brian Shook
Jun 30, 2020 -

Barry Sanders Supercenter responded

Annie, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

June 26, 2020

Servece appointment to replace headlight. Jeep was brought in because headlight is out. When I asked to make appointment for oil change they went ahead and did it that day, which was nice & I More

by sally
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brian Shook
June 24, 2020

Good first experience My daughter took her jeep for an oil change. She was treat with respect and the work was done on time. Tod sent me a text with needed inforamtion. More

by HGONZALEZ171
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shalea Motes
Jun 24, 2020 -

Barry Sanders Supercenter responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

June 22, 2020

service on recall we have two dodge chargers both purchased at Bob Moore Dodge that we had recalls on, we normally have our service work done at Barry Sanders.Nice peop More

by RLSPITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Konemann, Shalea Motes, Brian Shook
Jul 16, 2020 -

Barry Sanders Supercenter responded

Thank you so much for taking time leave a review. We appreciate any and all feedback. We’re glad to hear you had an overall great experience, but sorry to hear where we went wrong. We promise to do better in the future.

June 18, 2020

I was shocked at how quick my car was done and I was impressed with how they cleaned my dusty dashboard! Thank you so much! More

by MITCHG1369
Recommend Dealer
Yes
Employees Worked With
Brian Shook
Jun 18, 2020 -

Barry Sanders Supercenter responded

Mitch, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

June 18, 2020

As always it was such a great experience. Everyone that we spoke with were so respectful, kind & gave the feeling that we were welcome there. More

by smithlori3274
Recommend Dealer
Yes
Employees Worked With
Victor Morris, Roger Creager, Kathy Konemann, Brian Shook
Jun 19, 2020 -

Barry Sanders Supercenter responded

Lori, thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

June 18, 2020

Harris Family Dodge Found A New Home I went to Barry Sanders Supercenter on Saturday afternoon after the service department had closed with what I thought was a simple "old lady without s More

by LIN & JERRY HARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Morris, Roger Creager, Kathy Konemann, Brian Shook, Charles Maynor
Jun 19, 2020 -

Barry Sanders Supercenter responded

Lin and Jerry, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

June 16, 2020

I felt like I was overcharged. I had asked to remove 4 wheel locking lugnuts as a tire shop had lost my key. That's it. I didn't ask to have them replaced with $13 a piece lug nuts. More

by MATTRBECK21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
none of the above, the receipt says Curt Moore.
Jun 19, 2020 -

Barry Sanders Supercenter responded

Matt, my name is Todd Clark and and I am the Service Director, call me back on Monday and I will be more than happy to reimburse you for the lug nuts. We do not make a point to repair vehicles without authorization. Also, we don't allow vehicles to leave without the proper number of lug nuts. Our customers safety is paramount. While I get your concern, the ticket stated remove locking lug nuts and replace with factory lugnuts. I realize this may have been a mistake on our part. I apologize this happened and you are upset. Call me Monday and I will be happy to reimburse you for the cost of the lugnuts. Thank you, Todd Clark

June 15, 2020

They have been great since I started taking my truck there six years ago —always very professional. They have been very honest and always take care of my vehicle as quick as possible More

by EJACK
Recommend Dealer
Yes
Employees Worked With
Todd Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Konemann, Brian Shook
Jun 16, 2020 -

Barry Sanders Supercenter responded

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

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