Barry Sanders Super Center - Service Center

I brought my car in with a light on, and they said if I got an alignment it would fix it. They couldn’t even give the alignment. And the light wasn’t because of the alignment. They have no clue what they’r got an alignment it would fix it. They couldn’t even give the alignment. And the light wasn’t because of the alignment. They have no clue what they’re doing. More

Im in the process of relocating to Stillwater. I have 2009 Jeep that I always have serviced by Jeep dealership as required per manual. I needed an oil change, tires rotated, & headlight that was actin 2009 Jeep that I always have serviced by Jeep dealership as required per manual. I needed an oil change, tires rotated, & headlight that was acting up. First, the dealership's diagnostic fee structure is ridiculous. Instead of being just one charge to diagnose your issue, the dealership charges you a diagnosis fee for every issuer you may or may not have!! As you can imagine at $140 each, one cam end up offering them hundreds quickly. Then they waive the diagnosis fee if you have them complete the overpriced work. In going back & forth with the dealership, it seemed communication was difficult & it was all about $$$$. Recommitted services were not necessary as I had already had them done & spoke with my mechanic to double check. In the end I spent over $800 for oil change, tire rotation, tire pressure sensor replacement, & change bulbs in headlamps. Then, even after having a pressure sensor replaced on one of my tires & a rotation, the air pressure was not corrected. Finding air for tires isn't as easy as it used to be 😡 Still not sure if headlamp issue corrected. And, NO ONE WAS WEARING MASKS!! More

A/C repair Service was performed but took over a week with no communication from dealership. They magically got the parts in and started the work after I asked i Service was performed but took over a week with no communication from dealership. They magically got the parts in and started the work after I asked if it was done. Very disappointed with Chrysler as a whole for the poor quality vehicles they make and lack of customer service and not standing behind what they produce. I purchased this van new 3 years ago and have had it in the dealership more than cars that are 10 plus years old. Most visits have been for minor issues or recalls but Chrysler doesn't seem to care and try to fix ongoing issues that are a mystery to the cause. I have learned from this that I will never purchase anther Dodge/Chrysler vehicle. Brian is always good to work with and I don't have an issue with the dealership as much as the manufacturer. More

Shocked that your employees were not using masks. Date 7/23 Your employees, except for a few, were not wearing masks. It was shocking. it was true for both employees were I drop my car for service and in the sh Your employees, except for a few, were not wearing masks. It was shocking. it was true for both employees were I drop my car for service and in the show room where I had to wait for my car to be serviced. Your company seems to be the exception to how the majority of companies in Stillwater are dealing with COVID. All others business that I go into in Stillwater have employees using masks and are taking other COVID cleaning precautions. More