Barry Sanders Super Center - Service Center

My initial appointment was made one week in advance but was moved to earlier time than I request and even though I received an email I did not confirm acceptance since I could not make that time. When I was moved to earlier time than I request and even though I received an email I did not confirm acceptance since I could not make that time. When I showed up at the original time, I was told I missed the appointment and had to schedule the following week. Someone should have called me to confirm the time. Overall it took 2 weeks to schedule a basis oil change and tire rotation. Service was quick and pleasant once serviced. But I feel they may be to busy to care about my time. May consider going to Walmart which would be faster. More

Great service, everyone was very friendly. Was offered a water at least 10 times and it was always by a different employee. Very polite and will go back for service when required. water at least 10 times and it was always by a different employee. Very polite and will go back for service when required. More

Quoted me three times more than a local shop and stated both front parts where bad. Once I got to the other shop, they drove it and stated it was in fact the back ones going out not the front. Replaced the both front parts where bad. Once I got to the other shop, they drove it and stated it was in fact the back ones going out not the front. Replaced them same day and for 1/3 of the price. Barry Sanders said it would have taken days. More

Michael in service was very helpful. Randall is always friendly and helpful. All of the people in service were helpful. The clerk was too. Thank you friendly and helpful. All of the people in service were helpful. The clerk was too. Thank you More

Best Sales & Service Team in Oklahoma. I will never go to another dealership. The staff at Barry Sanders Supercenter in My opinion is second to none. another dealership. The staff at Barry Sanders Supercenter in My opinion is second to none. More

I should have paid $89 for a service fee so they could tell me my brakes had an issue and I needed to return to the place they were recently installed. Instead I was charged $697 for part I didn't need. T tell me my brakes had an issue and I needed to return to the place they were recently installed. Instead I was charged $697 for part I didn't need. They ended up fixing the (front brakes) free of charge but the rear brakes now make noise. Instead of doing right and fixing them all, I now have to go back to the installer and have them replaced. Just a terrible experience like normal despite new management, I guess it's just company policy to FIND something wrong with your $89 fee. I hate writing surveys like this because I understand the impact to people's bonuses and stuff but man it's just freaking terrible up there. What sucks the most is that I eventually want a Hyundai and this is the dealer in Stillwater, now I have to go to OKC. Really sucks. More

Friendly and efficient. The content of the times is the gritty substance of this story and the other is that the truth is the price. gritty substance of this story and the other is that the truth is the price. More

This is the 5th time I've brought my car in for service and every time I get the same service every time. I also bought my car here. and every time I get the same service every time. I also bought my car here. More